Digital Marketing Customer Service Representative
Há 1 mês
We are seeking a highly motivated and customer-focused individual to join our team as a Digital Marketing Customer Service Agent. As a key member of our international team, you will be responsible for providing exceptional customer service and support to our clients in the digital marketing space.
Key Responsibilities:
- Provide optimal advice and support to clients regarding their digital marketing queries
- Create and maintain strong relationships with key decision makers in the marketing industry
- Understand and match client business goals with relevant online advertisement solutions
- Provide strategic campaign support and advertiser training to educate clients
- Achieve high levels of customer satisfaction through quality and results-driven service
Requirements:
- Native-level Dutch and good English language skills (B2 level)
- Completed secondary school or Bachelor's degree
- Previous experience in customer service or sales
- Familiarity with social media platforms
- Strategic thinking and problem-solving skills
- Excellent communication and listening skills
- Ability to work effectively in a multicultural team environment
What We Offer:
- Long-term fixed-term contract for 12 months, renewable annually
- Competitive salary and benefits package
- Training and development opportunities, including Google Ads certification
- Free Portuguese lessons, cooking courses, and social events
- Real career opportunities in various career paths
About Us:
Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We offer a dynamic and international work environment with a diverse team of talents from over 80 nationalities.
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