Digital Marketing Customer Service Representative

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Marketing Customer Service Agent. As a key member of our international team, you will be responsible for providing exceptional customer service and support to our clients in the digital marketing space.

Key Responsibilities:

  • Provide optimal advice and support to clients regarding their digital marketing queries
  • Create and maintain strong relationships with key decision makers in the marketing industry
  • Understand and match client business goals with relevant online advertisement solutions
  • Provide strategic campaign support and advertiser training to educate clients
  • Achieve high levels of customer satisfaction through quality and results-driven service

Requirements:

  • Native-level Dutch and good English language skills (B2 level)
  • Completed secondary school or Bachelor's degree
  • Previous experience in customer service or sales
  • Familiarity with social media platforms
  • Strategic thinking and problem-solving skills
  • Excellent communication and listening skills
  • Ability to work effectively in a multicultural team environment

What We Offer:

  • Long-term fixed-term contract for 12 months, renewable annually
  • Competitive salary and benefits package
  • Training and development opportunities, including Google Ads certification
  • Free Portuguese lessons, cooking courses, and social events
  • Real career opportunities in various career paths

About Us:

Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We offer a dynamic and international work environment with a diverse team of talents from over 80 nationalities.



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