Digital Marketing Customer Service Representative

1 semana atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Marketing Customer Service Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

Your primary duties will include:

  • Providing expert advice and guidance to clients on various digital marketing topics.
  • Developing and maintaining strong relationships with key decision-makers in the marketing industry.
  • Understanding client business goals and objectives to deliver tailored online advertising solutions.
  • Supporting clients in creating and executing effective digital marketing campaigns.
  • Ensuring high levels of customer satisfaction through proactive issue resolution and quality service delivery.
Requirements

To succeed in this role, you will need:

  • Fluency in French and a strong command of English (at least B2 level).
  • Completed secondary education or a Bachelor's degree.
  • Previous experience in customer service or sales.
  • Familiarity with social media platforms.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
What We Offer

We provide a comprehensive benefits package, including:

  • A long-term fixed-term contract for 12 months, renewable annually.
  • A competitive salary with two options: 1040€ gross/month + monthly bonus (including free accommodation) or 1240€ gross/month + monthly bonus (without accommodation).
  • 5 weeks of training, including Google Ads certification.
  • Reimbursement of initial flight costs for international candidates after 9 months.
  • Annual return ticket to your home country (within the EU).
  • Free Portuguese lessons, cooking courses, sports activities, and social events.
  • Real career opportunities in various career paths.

At Blu Selection, we are committed to providing a supportive and dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual looking to start your career in digital marketing, we encourage you to apply for this exciting opportunity.

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