Customer Service Representative in Lisbon

1 dia atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

We are seeking a highly skilled and experienced Customer Service Representative to join our dynamic team in Lisbon, Portugal. As a native German speaker with professional proficiency in English, you will be responsible for providing exceptional customer service to our clients, ensuring that they receive the highest level of support and satisfaction.

About the role:

Job Summary

This is an exciting opportunity for a motivated and results-driven individual to work as a Customer Service Representative in our Lisbon office. You will be part of a dedicated team that is committed to delivering outstanding customer experiences and driving business growth.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a friendly and professional manner
  • Provide timely assistance and support to customers through various channels (phone, email, chat)
  • Help customers with problems related to online shopping and home delivery

About You:

  • You are a native German speaker with professional proficiency in English
  • You have a work permit for Portugal or are an EU citizen
  • You possess good analytical and reasoning skills
  • You are friendly, proactive, and have problem-solving skills in challenging situations

About the Company:

We are a global company with over 60 countries worldwide and more than 500,000 employees. Our mission is to provide exceptional customer experiences and drive business growth through innovative solutions and services.

Benefits:

  • Competitive salary: €30,000 - €40,000 per year (€900 gross/month + €200 gross/month performance bonus)
  • Paid training with a specialized partner
  • Health Insurance coverage
  • Accommodations package (company housing)
  • Meal allowance of €8/day
  • Possibility to grow within the company
  • Free Portuguese courses offered

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that only shortlisted candidates will be contacted for further evaluation.



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