Salesforce Communications Cloud Consultant Expert

3 semanas atrás


Lisboa, Lisboa, Portugal Innowave Tempo inteiro

We are seeking a highly skilled and experienced Salesforce Communications Cloud Consultant to join our dynamic team at Innowave. The ideal candidate will have a strong background in business analysis or engineering and a deep understanding of Salesforce Communication Cloud (Omniscripts) and catalog migrations.

Responsibilities
  • Conduct thorough business analysis to identify opportunities for improvement and optimization.
  • Collaborate with stakeholders to gather and document business requirements.
  • Adhere to project plans and timelines, ensuring timely and quality deliverables.
  • Analyze and interpret data to provide actionable insights and recommendations.
  • Facilitate meetings and workshops to ensure alignment and understanding of project goals.
  • Create detailed functional specifications and user stories.
  • Work closely with development teams to ensure successful implementation of solutions.
Requirements
  • Bachelor's degree in Business Administration, Computer Science, or a related field.
  • Minimum of 4 years of experience in Salesforce development or a similar role.
  • Strong knowledge and experience with Salesforce Communication Cloud (Omniscripts) and catalog migrations.
  • Experience and knowledge in Telco related business and practices, such as TM Forum (SID).
  • Salesforce Certifications (e.g. OmniStudio, Industries CPQ, Communications Cloud) (nice to have).
  • Experience in SQL and database tools (nice to have).
  • Experience with Agile methodologies and tools such as Jira and Confluence.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in English; knowledge of additional languages is a plus.
Salary Information

We offer an estimated annual salary of $120,000 - $150,000 based on the location and industry standards.



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