Customer Experience Specialist

About the RoleWe are seeking an experienced Customer Operations Specialist to join our team at Finoa, a leading cryptocurrency management platform.

About the RoleAt Finoa, we are seeking a highly skilled Customer Operations Specialist to join our team. As a Customer Operations Specialist, you will play a critical role in shaping our processes, documentations, and applications to ensure the best customer experience possible.Key ResponsibilitiesInvestigate and resolve customer inquiries in a timely and...

Your MissionAs a Customer Operations Specialist at Finoa, you will play a pivotal role in shaping the company's processes and applications to deliver exceptional customer experiences. Your expertise will be instrumental in enhancing our documentation, ensuring seamless interactions with crypto assets, and fostering trust with our clients.Key...

About the RoleAs a Customer Operations Specialist at Finoa, you will be responsible for delivering exceptional customer experiences by enhancing our processes, documentations, and applications to meet the evolving needs of our clients.This role requires a highly skilled professional who can investigate and resolve complex customer inquiries, improve existing...

Your missionAs a Customer Operations Specialist at Finoa, you will help to shape what excellence looks like and continuously work on enhancing our processes, documentations and applications to ensure the best customer experience possible. The successful individual will be the voice of the company to echo our passion for crypto assets, custodianship and...

Are you passionate about delivering exceptional customer experiences?We're seeking a highly skilled Customer Support Specialist to join our Cross Border Talents team in Lisbon.Job SummaryAs a key member of our customer support team, you will be responsible for providing top-notch service to our clients through various communication channels. Your primary...

OverviewCross Border Talents is seeking an experienced Banking Support Specialist to join our team in Porto, Portugal. As a key member of our international customer support team, you will play a critical role in providing exceptional service to our German-speaking customers.

About the RoleWe are seeking a skilled Crypto Asset Operations Specialist to join our team at Finoa, a leading cryptocurrency management platform in Europe.Key ResponsibilitiesTechincal Investigation and Support: Provide technical support to customers, investigating and resolving their inquiries in a timely and efficient manner.Process Enhancement:...

Spécialiste du Support Client - Fluent en français (Porto, Portugal) Lieu : Porto, Portugal Horaires : Du lundi au samedi, horaires flexibles entre 7h00 et 19h00 Résumé du poste : Nous élargissons notre équipe et recherchons un(e) Spécialiste du Support Client dévoué(e) pour offrir un service de première qualité à nos clients télécoms. Vous...

Spécialiste du Support ClientLieu de travail : Porto, PortugalRésumé du poste :Nous recherchons un Spécialiste du Support Client dévoué pour offrir un service de qualité à nos clients. Vous traiterez les demandes des clients, résoudrez les problèmes techniques et assurerez leur satisfaction.Compétences requises :Fluent en français (niveau natif...

Role Overview:We are seeking a skilled Customer Service Representative who is fluent in Italian and passionate about delivering exceptional customer experiences.Key Responsibilities:Provide top-notch customer support via phone and email.Assist customers with product inquiries, troubleshooting, and technical issues.Maintain a high level of customer...

About UsIKEA is a leader in the retail industry, committed to creating a better everyday life for people around the world. We offer a modern taste of Sweden through our restaurants and bistros, serving over 100 million customers yearly worldwide.Our PhilosophyWe believe that everyone deserves to feel welcomed, respected, supported, and valued, regardless of...

Cross Border Talents recherche un spécialiste du support client dévoué pour offrir un service de haute qualité à nos clients télécoms. Nous recherchons quelqu'un qui traite efficacement les demandes des clients, résout les problèmes techniques et assure leur satisfaction.Compétences requisesFlorent en français (niveau natif ou C2)Expérience...

Purchase to Pay SpecialistAt Profiscap, we are seeking a highly skilled Purchase to Pay Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring seamless payment processes and maintaining strong relationships with our suppliers.Key Responsibilities:Manage and respond to supplier inquiries in a timely and...

Job DescriptionProfiscap is seeking a highly skilled Purchase to Pay Specialist to join our team in Porto.Key Responsibilities:As a Purchase to Pay Specialist, you will be responsible for:Managing relationships with suppliers and ensuring timely paymentClosing and reporting invoices, including inventory accountingIdentifying new EDI suppliers and supporting...

Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich! **What is in it for you?** - attractive salary - paid education and care for each individual - we make sure that you start work more ready than ever! - full-time employment contract - vacation and holiday bonuses - we want to say thank you on the happiest...

Job OverviewWe are seeking a Senior Financial Services Specialist to join our team in Portugal.About the RoleThis role is responsible for providing financial services and support to European markets. The ideal candidate will have a Bachelor's Degree in Accounting, fluency in English, and experience with Office applications and ERP systems (SAP preferred)....

**Your mission**: **In this role, you will**: - Technically investigate and solve customer inquiries - Improve existing product features by evaluating objectives and specifications, reviewing proposed changes, and making recommendations - Prepare reference material for internal users and customers by drafting operation instructions to extend our...

About the RoleWe are seeking a highly skilled Cybersecurity Specialist to join our Platform Engineering division at Finoa. As a key member of our team, you will be responsible for building, maintaining, and securing our blockchain infrastructure in the cloud and on-prem.In this role, you will:Design and implement robust security measures, encryption, access...

Who you are - Ability to work independently and reliably on agreed working methods; - Good communication, negotiation and influencing skills; - Ability to find solutions to customer and operational issues; - Good attention to detail by being attentative, persistent, structured and accurate; - Very perceptive with the ability to implement solutions...