Empregos actuais relacionados com Shopify Customer Success Expert - Aveiro, Aveiro - Agileengine
-
Shopify Customer Advocate
Há 4 horas
Aveiro, Aveiro, Portugal TN Portugal Tempo inteiroAs a Shopify Customer Advocate, you will play a vital role in ensuring our clients receive exceptional support and service. Your primary responsibility will be to resolve critical issues that impact the customer experience.Your Key Tasks:Respond promptly and professionally to incoming alerts and issues.Conduct postmortem analysis and follow up with involved...
-
Customer Success Executive, India
3 semanas atrás
Aveiro, Aveiro, Portugal Servicenow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Lisbon-Based Customer Success Expert
Há 4 dias
Aveiro, Aveiro, Portugal Blu Selection Tempo inteiroJob DescriptionWe are looking for a highly skilled German speaking Client Advocate to join our team in Lisbon.Key ResponsibilitiesMentor and educate clients on product and service information.Provide expert answers and solutions to client inquiries.Troubleshoot client queries with a calm and resourceful approach.Collaborate with other departments to redirect...
-
E-commerce Support Engineer
Há 4 horas
Aveiro, Aveiro, Portugal TN Portugal Tempo inteiroOur E-commerce Support Engineer will be responsible for providing expert technical support to clients using Shopify. This involves resolving critical issues that negatively impact the customer experience.Your Key Accountabilities:Provide technical support via phone, email, or chat.Escalate complex issues to higher-level teams when necessary.Log all customer...
-
Enterprise Customer Success Manager Americas
2 semanas atrás
Aveiro, Aveiro, Portugal Canonical Tempo inteiroThe role of an Enterprise Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...
-
Global Customer Support Expert
Há 15 horas
Aveiro, Aveiro, Portugal MoveWise Europe Tempo inteiroWelcome to MoveWise EuropeWe're a dynamic team that supports one of the leading cruise industry brands. Our goal is to provide expert information and deliver exceptional customer experiences.Customer Support & Sales RoleIn this critical role, you will be a key part of our team as a Global Customer Support Expert. You'll sell cruise packages, up-sell and...
-
JavaScript Expert
Há 2 dias
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroThe Technical Lead - Help Experience Team at Squarespace is responsible for leading a team of talented engineers to build and maintain the company's customer-facing support platform. As a seasoned expert in front-end development, you will drive innovation and excellence in all aspects of the platform, from architecture to deployment.You will work closely...
-
Aveiro, Aveiro, Portugal 呐 Tempo inteiroPursue a rewarding career as a customer care expert for a top technology company.We are a renowned organization that delivers exceptional customer care services to some of the world's top brands. Our team is comprised of dedicated professionals who share a passion for delivering outstanding support experiences to our customers.We are eager to welcome you to...
-
India Success Hub Delivery, Sr. Specialist
4 semanas atrás
Aveiro, Aveiro, Portugal Servicenow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Portuguese Customer Support Expert
Há 6 dias
Aveiro, Aveiro, Portugal TN Portugal Tempo inteiroWe are seeking a highly skilled Portuguese Customer Support Expert to join our dynamic team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to our Italian-speaking clients, handling and resolving customer complaints, and collaborating with other departments to improve overall...
-
Customer Success Manager
3 semanas atrás
Aveiro, Aveiro, Portugal Automat-It Uk Ltd Tempo inteiroAutel Energy business is booming in Europe. We are now inviting talented people to join our team and create a green future togetherAbout Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic...
-
Technical Support Specialist
Há 4 horas
Aveiro, Aveiro, Portugal TN Portugal Tempo inteiroWe're looking for a skilled Technical Support Specialist to join our team in providing top-notch assistance to clients using Shopify. As a key member of our support team, you will be responsible for resolving critical issues that negatively impact the customer experience.Key Responsibilities:Provide first-level technical support via phone, email, or...
-
Customer & Sales Engagement Specialist
2 semanas atrás
Aveiro, Aveiro, Portugal Tn Portugal Tempo inteiroThe Offer A role that offers a breadth of learning opportunitiesFlexible working optionsFantastic work cultureThe Job Role Overview:As an E-Commerce Sales Outreach Specialist, you will be responsible for assisting customers while also identifying sales opportunities and converting leads into purchases. Your role is crucial in ensuring a seamless shopping...
-
Digital Transformation Expert
Há 6 dias
Aveiro, Aveiro, Portugal Servicenow Tempo inteiroAbout UsServiceNow is a global market leader, transforming how organizations work. Our intelligent cloud-based platform connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work.Job DescriptionThe Customer Outcomes Expert Services Senior Technical Consultant is responsible for configuring the ServiceNow...
-
Customer Experience Ambassador in Lisbon
Há 4 dias
Aveiro, Aveiro, Portugal Blu Selection Tempo inteiroAbout the RoleWe are seeking a skilled Customer Experience Ambassador to join our team in Lisbon.ResponsibilitiesMentor and educate customers on product and service information.Provide expert answers and solutions to customer inquiries via phone, email, or social media.Troubleshoot customer queries with a calm and resourceful approach.Collaborate with other...
-
Customer Data Stewardship Expert
Há 2 dias
Aveiro, Aveiro, Portugal Bosch Tempo inteiroKey ResponsibilitiesTo ensure that customer master data is accurate and complete.To work closely with the Sales teams to understand their requirements and provide them with high-quality data.To analyze data quality issues and implement solutions to improve data accuracy.To communicate effectively with stakeholders at all levels of the organization.What You...
-
Polish-Speaking Customer Experts for a Top Tech Leader
2 semanas atrás
Aveiro, Aveiro, Portugal TP Tempo inteiroAre you passionate about the latest technology and gadgets? Are you fluent in Polish? Work in Greece as a customer expert with a Top Tech LeaderTP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12.000 employees from 110+ nationalities, we proudly represent the leading global businesses -such as...
-
Pricing Strategy Expert
Há 2 dias
Aveiro, Aveiro, Portugal Boundlessfellows Tempo inteiroWe are seeking a Pricing Strategy Expert to join our team at Boundlessfellows. As a key member of our Commercial Strategy group, you will play a critical role in shaping our pricing strategies and driving profitable growth across our portfolio of products and businesses.Key Responsibilities:Partner with Product, Marketing, and Finance teams to design and...
-
Customer Support Specialist
Há 4 dias
Aveiro, Aveiro, Portugal Mercedes-Benz Tempo inteiroWe are the Mercedes-Benz Customer Assistance Center, a global team of experts dedicated to delivering exceptional customer experiences. Our strong focus on customer centricity has given us expertise to steer and develop international Customer Contact Centers (CCCs) around the world.As a member of our Diagnostic Helpdesk team, you will be the first point of...
-
It Support Engineer
1 semana atrás
Aveiro, Aveiro, Portugal Agileengine Tempo inteiroJob Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the U and a top-3 ranked dev shop according to Clutch.We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions If you like a challenging environment where you're working with the best and are encouraged to learn and...
Shopify Customer Success Expert
1 semana atrás
We're looking for a Shopify Customer Success Expert to help us deliver exceptional customer experiences to our clients. As a Customer Success Expert, you'll be responsible for providing timely and effective technical support to clients using Shopify.
About the Role:
- You'll provide first-level technical support to clients via various channels, ensuring their issues are resolved efficiently.
- You'll focus on resolving critical issues that impact the customer experience, particularly those affecting checkout or store access.
- You'll collaborate with cross-functional teams to escalate complex issues and drive resolution.
- You'll conduct thorough analysis of customer interactions and optimize processes to improve overall customer satisfaction.
Key Responsibilities:
- Resolve client issues via phone, email, or chat.
- Collaborate with internal teams to escalate complex issues.
- Conduct analysis and optimize processes to improve customer satisfaction.
- Develop and maintain knowledge-sharing initiatives to enhance team performance.
Requirements:
- 2+ years of experience in Shopify.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Familiarity with Jira and other ticketing systems.
- Ability to work effectively in a fast-paced environment.
