Senior Improvement Specialist
Há 1 mês
Amgen Sa Job Description
Job Title: Senior Associate Continuous Improvement
About the Role:
We are seeking a highly motivated and experienced Senior Associate Continuous Improvement to join our team at Amgen Sa. As a key member of our Continuous Improvement team, you will be responsible for leading business process improvement projects, working closely with capability leads and teams to drive process excellence and improve customer satisfaction.
Key Responsibilities:
- Lead and manage low to medium complexity process improvement projects to standardize, simplify and automate business processes.
- Proactively determine future process improvement opportunities and present options to leadership for review.
- Develop visual performance measurements and assist with operational design.
- Create and manage informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.
- Apply knowledge and understanding of customer needs and other internal/external contacts to identify meaningful process improvements.
- Identify and monitor both recurring reporting requirements and assigned and ad hoc project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
Requirements:
- Bachelor's Degree in Business Administration, Engineering, Operations Management, data analytics or a related field.
- 2-4 years of experience in process improvement, project management, or a similar role.
- Basic knowledge of business process mapping and performance measurement.
- Excellent verbal, written, and interpersonal communication skills, including the ability to concisely present various subjects to leadership and coordinate all functional leads to provide requested data/updates.
- Lean Six Sigma Green Belt or experience process mapping and leading process improvement projects.
- Skilled with formulating data and ideas into concise and meaningful visual communication in tools such as PowerPoint.
- Demonstrated project management and organizational skills.
- Proficiency in data analytics, visualization, or automation tools such as Tableau, Smartsheet, Alteryx and UiPath.
- Demonstrated initiative (self-starting) and influencing without authority.
- Strong attention to detail and the ability to work across multiple projects simultaneously.
About Amgen Sa:
Amgen Sa is a global biotechnology company that strives to develop innovative treatments to cure patients with serious diseases. We are committed to ensuring the professional and personal well-being of our employees and offer a diverse and inclusive community where team members can bring ideas and take action.
What We Offer:
- A generous global compensation plan that includes benefits in terms of flexibility, health coverage, work-life balance, and career development opportunities.
- Many learning and growth opportunities within a global organization.
- A diverse and inclusive community where team members can bring ideas and take action.
How to Apply:
Apply now to join our team and be part of our mission to serve patients.
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