Mac Administrator Process Specialist

3 semanas atrás


Porto Salvo, Lisboa, Portugal SAP Tempo inteiro

About the Role

We are seeking a Mac Administrator Process Specialist to join our team at SAP. In this role, you will be responsible for leveraging the MDM technology stack, 3rd-party products, and in-house developed solutions to keep our fleet of 35,000+ Macs compliant, up to date, and test and document changes to that service.

Key Responsibilities

  • Ensure the quality standards for the Mac platform and contribute to the design, plan, and creation of state-of-the-art solutions for SAP's global Mac fleet and deliver them through distribution and self-service policies.
  • Contribute to the team's 3rd Level support and contribute to complex multi-team challenges related to various Mac technologies and represent SAP in escalations with software vendors.
  • Share your technical knowledge with the team and contribute to skill building throughout the organization and regularly participate in the organization's continuous agile delivery process.
  • Establish yourself as an expert in the larger MacAdmin community through knowledge sharing (e.g., blog posts, open sourcing).

Requirements

  • Completed Bachelor's degree or equivalent work experience.
  • 2+ years of work experience as a system administrator or similar role supporting Macs.
  • Experience with testing and process documentation.
  • Excellent English language skills and communication skills.

About SAP

SAP is a leader in enterprise resource planning (ERP) software and related services. We help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on helping our employees enable innovation by building breakthroughs together.



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