Solutions Architect

2 semanas atrás

Oeiras, Lisboa, Portugal Cisco Tempo inteiro
About Cisco ThousandEyes

Cisco ThousandEyes is a cutting-edge Digital Experience Assurance platform that empowers organizations to deliver seamless digital experiences across every network. Leveraging AI and an unparalleled set of cloud, internet, and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they impact end-user experiences.

About the Role

We are seeking an exceptional Solutions Engineer to join our team of experts. As a Solutions Engineer, you will be the customer interface for an exciting new technology, working closely with the enterprise sales team to present ThousandEyes in prospective business opportunities. Your key responsibilities will include:

  • Supporting the technical sales process
  • Assisting sales in technical prospecting to uncover opportunities
  • Demonstrating solutions to showcase capabilities and use-cases
  • Building and maintaining a technical and trusted advisor relationship with customers
  • Supporting customers during solution trials
  • Scoping and architecting solution deployments
  • Presenting to decision-makers during trial wrap-up meetings
  • Participating in weekly team meetings and quarterly business review sales meetings
  • Presenting technical topics and successful wins
  • Sharing technical challenges and ways to overcome
  • Interacting with the team to ask questions, share experiences, and exchange ideas
  • Helping establish and enhance demonstration material showcasing the solution
  • Researching technical topics impacting the industry to grow as an industry leader
  • Interfacing with Marketing, Product Management, and Engineering
Qualifications

To be successful in this role, you will need:

  • 3-5 years of Solutions Engineering experience
  • Excellent presentation, communication, and problem-solving skills
  • A strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
  • Knowledge of application and network infrastructures
  • Knowledge of unified communications
  • Experience with application and network performance analysis solutions
  • Experience with packet analysis of network and application protocols
  • Experience with scripting languages (e.g., Python, Perl, Javascript)
  • Experience with Apple, Linux, and Microsoft operating systems
  • Fluency in English, with French being a bonus
  • Travel required as applicable

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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