Customer Service and Sales Coordinator
Há 2 dias
Company Overview
JayWay Travel Inc. is a rapidly growing boutique travel company specializing in customized experiences for clients traveling throughout Europe.
We have been arranging unique travel experiences since 2006, recognized by publications such as Travel+Leisure, the New York Times, USA Today, and National Geographic.
Job Description
This role involves daily follow-up phone calls and emails with clients, assisting the sales team with workload coverage during days off, and responding to inbound phone calls with timely responses to new leads.
Responsibilities
- Completing daily follow-up tasks
- Assisting the sales team
- Responding to client inquiries
Required Skills and Qualifications
- Communication
- Native English speaker
- Excellent writing and speaking skills
- Experience
- Customer care or call center experience
- Availability
- Flexible schedule for afternoons/evenings EST, weekends, and holidays
- Skills
- Strong organization and problem-solving skills
- Teamwork and familiarity with European geography
- Adaptability
- Versatile in handling client needs
- Detail-oriented and numerically skilled
Benefits
- Competitive estimated salary: $40,000-$50,000 per year
- Remote work opportunity
- Health and wellness benefits
- Company-provided laptop
- Exciting travel opportunities
- Performance bonuses
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