Customer Service and Sales Coordinator

Há 2 dias


Lisboa, Lisboa, Portugal Jayway Travel Inc. Tempo inteiro

Company Overview

JayWay Travel Inc. is a rapidly growing boutique travel company specializing in customized experiences for clients traveling throughout Europe.

We have been arranging unique travel experiences since 2006, recognized by publications such as Travel+Leisure, the New York Times, USA Today, and National Geographic.

Job Description

This role involves daily follow-up phone calls and emails with clients, assisting the sales team with workload coverage during days off, and responding to inbound phone calls with timely responses to new leads.

Responsibilities

  • Completing daily follow-up tasks
  • Assisting the sales team
  • Responding to client inquiries

Required Skills and Qualifications

  • Communication
    • Native English speaker
    • Excellent writing and speaking skills
  • Experience
    • Customer care or call center experience
  • Availability
    • Flexible schedule for afternoons/evenings EST, weekends, and holidays
  • Skills
    • Strong organization and problem-solving skills
    • Teamwork and familiarity with European geography
  • Adaptability
    • Versatile in handling client needs
    • Detail-oriented and numerically skilled

Benefits

  • Competitive estimated salary: $40,000-$50,000 per year
  • Remote work opportunity
  • Health and wellness benefits
  • Company-provided laptop
  • Exciting travel opportunities
  • Performance bonuses


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