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Luxury Villa Guest Services Specialist
2 semanas atrás
Company Overview
Solmar Villas strives to provide an exceptional holiday experience for our guests, delivering outstanding service, comfort, and quality in some of Europe's most beautiful destinations.
Job Description
In this role as a Villa Manager, you will be the face of Solmar Villas, ensuring our villas meet the highest quality and cleanliness standards. Your responsibilities will include welcoming guests, resolving any issues that may arise, and working closely with the Area Manager or Regional Manager to deliver excellent service.
Key Responsibilities:
- Deliver exceptional guest service and resolve issues efficiently.
- Conduct thorough villa inspections to maintain high standards.
- Manage guest feedback and concerns in a professional manner.
- Collaborate with the marketing team to showcase our villas accurately.
- Promote a culture of health and safety within the resort.
- Be available for emergency calls outside of working hours.
Benefits:
- A dynamic and supportive work environment.
- The opportunity to work in a beautiful European destination.
- A self-employed contract offering flexibility.
