Multilingual Client Advisor

Há 6 dias


Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

Do you have what it takes to deliver exceptional customer experiences?

About the Role

We are seeking an experienced Technical Advisor to join our team in Lisbon, Portugal. As a Technical Advisor, you will be responsible for providing exceptional customer experiences through various communication channels.

  • Identify and resolve technical issues in a timely manner.
  • Stay up-to-date with product knowledge and industry trends.
  • Develop and maintain relationships with clients.

The ideal candidate will possess excellent communication skills, good time management skills, and a strong ability to work in a team environment.

Job Description:
  • Understand customers' needs and develop problem-solving skills.
  • Provide the best customer experience through email, chat, or phone.
  • Be a specialist in the product/service you represent.

As a member of our team, you will have the opportunity to grow professionally and personally, while working in a dynamic and multicultural environment.

Benefits include meal vouchers, private health insurance, and free Portuguese lessons.

Requirements:
  • Fluent Portuguese speaker with a C1 in English.
  • Good computer skills.
  • Previous experience or contact with clients (not mandatory).
  • Excellent communication skills.
  • Good listening and empathy skills.
  • Good time management skills.
  • Team spirit and flexibility.


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