Multilingual Client Advisor
Há 6 dias
Do you have what it takes to deliver exceptional customer experiences?
About the RoleWe are seeking an experienced Technical Advisor to join our team in Lisbon, Portugal. As a Technical Advisor, you will be responsible for providing exceptional customer experiences through various communication channels.
- Identify and resolve technical issues in a timely manner.
- Stay up-to-date with product knowledge and industry trends.
- Develop and maintain relationships with clients.
The ideal candidate will possess excellent communication skills, good time management skills, and a strong ability to work in a team environment.
Job Description:- Understand customers' needs and develop problem-solving skills.
- Provide the best customer experience through email, chat, or phone.
- Be a specialist in the product/service you represent.
As a member of our team, you will have the opportunity to grow professionally and personally, while working in a dynamic and multicultural environment.
Benefits include meal vouchers, private health insurance, and free Portuguese lessons.
Requirements:- Fluent Portuguese speaker with a C1 in English.
- Good computer skills.
- Previous experience or contact with clients (not mandatory).
- Excellent communication skills.
- Good listening and empathy skills.
- Good time management skills.
- Team spirit and flexibility.
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