Italian Language Specialist
Há 3 dias
We're looking for an expert in the Italian language to join our team at TN Portugal as a Content Moderator Specialist.
About Our TeamWe're a company that provides exceptional customer experiences, empowering brands worldwide through cutting-edge technology and insights.
Job OverviewAs a Content Moderator, you'll review and moderate social media content to ensure it meets platform guidelines. This role is perfect for someone who wants to make a positive impact on the user experience.
Main Responsibilities:- Evaluate videos, audio, comments, and user-generated content to ensure compliance with community standards.
- Ensure all uploaded content, including titles and covers, follows platform guidelines.
- Assist users with appeals and queries regarding content moderation, providing clear and constructive feedback.
- Work alongside your team to enforce platform regulations consistently.
- Stay up-to-date with emerging trends and user behavior to proactively identify potential issues and refine moderation practices.
- Offer insights to enhance moderation processes and tools, collaborating with internal teams to increase efficiency.
Necessary Skills and Qualifications
- EU Citizenship or Portuguese Residency Card.
- 0-1 year experience in customer support or/and content moderation.
- Strong leadership, analytical, and communication skills.
- Eagerness to learn and grow.
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