Field Service Lead

Há 3 dias


Lisboa, Lisboa, Portugal Rapiscan Systems Tempo inteiro

Rapiscan Systems is an industry leader in detection technology, providing solutions to combat threats and contraband.

Job Description

The Field Service Lead will be responsible for coordinating the installation, repair, and maintenance of Rapiscan's products in Portugal and Southern Europe. This includes managing a regional team of Field Service Engineers.

Key responsibilities include:

  • Leading the team in day-to-day service activities
  • Collaborating with the Service Delivery Manager to build an excellent service
  • Sharing 24/7 service support supervision with the Service Delivery Manager
  • Helping the Service Delivery Manager develop procedures applicable to the country
  • Serving as backup for the Service Delivery Manager

The ideal candidate will have:

  • A bachelor's degree in engineering or a relevant field
  • Extensive experience working with high-tech security equipment and systems
  • Excellent communication, organizational, and administrative skills
  • Attention to detail and ability to work in a demanding environment


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