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Delivery Business Strategist, Portugal

1 semana atrás

Lisboa, Lisboa, Portugal Uber Tempo inteiro

About the Role
Uber's Direct business has been growing rapidly since 2020, driven by increased demand caused by the pandemic. Merchants across all categories have invested heavily in their digital and delivery offerings, seeking a partner to fulfill their last-mile delivery requirements. With millions of drivers and couriers providing on-demand logistics through our marketplaces, Uber is well-positioned to offer merchants a convenient last-mile delivery service for orders generated on their own channels. Our goal is to transform Direct into a significant part of our business.

Key Responsibilities
  • Owning the relationship with a growing base of Partners (food and non-food retailers, e-commerce players, aggregators) to fuel Uber's Direct growth in Portugal.
  • Responsible for operational & technical onboarding of new merchants on Uber Direct, as well as growing our business with them.
  • Collaborating across internal teams including product, finance, legal, compliance, and operations to provide the best service to our customers.
Requirements
  • Built long-term relationships with Uber Direct customers - Developing meaningful and long-lasting relationships with key partners by focusing on building trust and crafting successful joint business plans.
  • Onboard new merchants - Be the project manager for merchants' technical integration and operational onboarding on Uber Direct.
  • Monitor the activity and analyze data - Perform a broad range of financial, quantitative, and qualitative analyses to continuously improve the reliability of the orders and capture additional value.