Turkish Speaking Advertisers Support Specialist
Há 5 dias
Job Summary
We are seeking a Turkish speaking Advertisers Support Specialist to join our team in Lisbon, Portugal. As a key member of our global talent recruitment team, you will be responsible for providing exceptional customer service and support to small and medium-sized businesses.
About the Role
This is a full-time position that offers a competitive base salary of 30,000 euros per annum. You will work in a dynamic multilingual and multicultural environment with a positive and friendly atmosphere.
Responsibilities
- Provide support to clients via various channels (chat, email, and telephone)
- Deliver pre and post-sales support for all self-service products
- Improve the advertising experience and satisfaction by resolving technical issues and guiding users on the platform
- Identify trends and solve problems facing multiple SMB clients
- Maintain a positive attitude towards the brand
- Update job-related administrative forms
Requirements
- Native / fluent in Turkish, both oral and written. Fluent in English (at least B2 level)
- Minimum 6 months experience in customer service roles
- Knowledge of the advertisement industry will be considered an advantage
- Eligible to work in EU or Portuguese residency status
- Computer literate with sound knowledge of Microsoft Office package
- Excellent communication skills
- Resourceful personality that can adapt and remain calm in all situations
- Able to work independently while being a team player
- Able to work rotating shifts
Benefits
- 5 shifts a week, 8 hours each, covering Monday to Sunday 24/7 line operating hours
- Remote work model after the nesting period on site in Lisbon (about 2 months) based on performance
- Affordable accommodation provided by the employer
- Sponsored yearly flight back home
- Cafeteria on site
- Training paid about 50%
- Guidance and tools to reach your full potential
- Relocation support with a room for candidates from further away
About Us
We are Buscojobs Portugal, a leading outsourcing/BPO consultancy dedicated to creating a strong workforce for our clients.
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