Jewelry Customer Service Representative in Athens

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Customer Service Specialist - Jewelry Division

We are seeking a skilled and detail-oriented Customer Service Specialist to join our Jewelry Division in Athens. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist customers with inquiries and resolve any issues in a timely and professional manner
  • Upsell and cross-sell products to customers to meet sales targets
  • Process returns and manage fraud orders efficiently
  • Proactively inform customers about available promotions and discounts
  • Participate in the success of the department and contribute to a positive team environment

Requirements:

  • Native Dutch speaker with excellent English skills (C1 level)
  • Client and quality oriented with strong problem-solving skills
  • Highly reliable, adaptable, and flexible with a multicultural mindset

What We Offer:

  • Full-time job with 40 hours a week and 8 hours a day
  • Possibility to work from home in Greece
  • Salary: 14 salaries per year x 1.200€ gross per month + up to 100€ bonus per month
  • Accommodation allowance: 125€ gross accommodation bonus per month (only over the first working year)
  • Extra 80€ gross monthly for the initial 12 months starting from your date of employment

About Us:

We are a multinational organization with a presence in over 90 countries and a team of over 8,000 passionate people. We offer a full experience abroad, including a recognized training delivered by the biggest brands, a complete relocation package, and a range of benefits such as vouchers, discounts, and free Greek classes.

Why Join Us:

At Blu Selection, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for the jewelry industry, we encourage you to apply for this exciting opportunity.



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