Retail Floor Leader

4 semanas atrás


Lisboa, Lisboa, Portugal Freeport Fashion Outlet Tempo inteiro

Job Summary

The Sales Floor Leader will be responsible for building a strong bond between our customers and the Nike brand by delivering exceptional customer service and inspiring loyalty through powerful brand stories.

Key Responsibilities

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
  • Handle more complex transactions or customer service situations
  • Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service)
  • Seek ongoing training and education to further develop expertise
  • Assist managers in conducting formal onboarding and training programs for associates
  • Assist with loss prevention efforts by providing proactive customer service
  • Assist in coordinating work of other associates
  • May have key holder responsibilities

Requirements

  • High school diploma or equivalent
  • 3 years retail experience
  • Basic computer skills including Microsoft Office
  • Ability to work weekends, evenings, and holidays as needed

Benefits

  • Employee card with 10% store discounts at participating stores
  • Free training in various areas
  • Special menus at restaurants
  • Tenant Parking

About Us

Freeport Fashion Outlet is committed to employing a diverse workforce and providing a positive work environment for our employees.



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