
Technical Support Specialist in Lisbon
Há 5 dias
As a technical support specialist in our Lisbon office, you will have the opportunity to work with some of the biggest brands in the industry. Your responsibilities will include providing excellent customer service and technical support to clients, creating exceptional value, and resolving issues to ensure consistent service quality.
Key Responsibilities- Handling customer inquiries, complaints, and technical issues, and forwarding them to the appropriate teams
- Building relationships with customers and representing the company as the primary point of contact
Your tasks will also include communicating with customers via phone, email, or chat to deliver prompt solutions.
Requirements- Native-level German + fluent English (B2 level)
- Strong communication skills, both written and verbal
- A team player, enthusiastic, and able to work independently
- A proven customer-oriented mindset, problem-solving abilities, and a cooperative approach
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