Multilingual Customer Support Expert
2 semanas atrás
About the Job:
We are seeking a skilled Multilingual Customer Support Expert to join our team at Cross Border Talents in Leiria. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have strong communication skills.
Key Responsibilities:
- Provide timely and effective support to customers across various channels, including phone, email, and chat
- Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction
- Work collaboratively with internal teams to resolve complex customer queries
- Stay up-to-date with product knowledge and technical information to provide accurate solutions
Requirements:
- Fluency in French (native or C2 level) and excellent written and verbal communication skills
- No prior experience required; we provide comprehensive training to ensure success
- Strong problem-solving skills and ability to work independently
Schedule and Benefits:
- Full-time position with 40 hours per week, Monday to Friday
- Competitive salary: €923.40 (base) / €973.40 (after 6 months) / €1,023.40 (after 12 months)
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