Customer Service Representative

1 semana atrás


Leiria, Leiria, Portugal Cross Border Talents Tempo inteiro

About the Role:


We are looking for a French language expert to join our customer service team as a representative for a leading beauty company.


Your Responsibilities:



  • Provide exceptional customer service support in French and English
  • Assist with after-sales processes, managing online orders and refunds
  • Address customer complaints and ensure proper escalation when necessary
  • Offer expert advice and recommendations on beauty products
  • Use cross-selling and upselling techniques to maximize customer satisfaction and loyalty

Requirements:



  • C2-level French (spoken and written)
  • B2-level English
  • Experience is not required, but is preferred
  • Must already reside in Portugal (between Coimbra and Algarve)
  • EU citizenship or a residence permit for Portugal


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