Customer Service Representative
1 semana atrás
Expand your career in customer service with Cross Border Talents and a renowned beauty brand
We are seeking a highly skilled French-speaking Customer Service Representative to provide exceptional service to our clients.
Key Responsibilities:
- Be the primary point of contact for customers, ensuring smooth communication and positive interactions.
- Assist with after-sales processes, managing online orders, refunds, and issues efficiently.
- Address customer complaints and ensure proper escalation when necessary.
- Offer expert advice and recommendations on beauty products.
- Use cross-selling and upselling techniques to maximize customer satisfaction and loyalty.
Requirements:
- C2-level French (spoken and written)
- B2-level English
- Experience is not required (but is preferred)
- Must already reside in Portugal (between Coimbra and Algarve)
- EU citizenship or a residence permit for Portugal
Why Cross Border Talents?
- Gain experience in customer service with a leading beauty brand.
- Enjoy the flexibility of a fully remote role, allowing you to work from home.
- Be part of a dynamic and supportive team.
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