Application Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiro

About Us

Alter Solutions Portugal is a leading IT consultancy firm driving digital transformation for clients globally.

We are part of the Alter Solutions Group, founded in 2006 in Paris. In 2022, we joined forces with act digital group, establishing a global talent community across twelve countries.

In Portugal, we partner with over 120 clients and have a team of more than 500 professionals working on diverse projects in industries such as banking, insurance, transportation, aviation, energy, and telecom.

We serve as the Nearshore IT center for Alter Solutions, employing around 30 specialized experts who integrate with international clients on various projects.

About The Role

  • This position offers a second line of application support
  • You will be involved in automating procedures and improving task efficiency
  • Service level management and communication with technical/functional teams are key responsibilities
  • You will create and update documentation to support services
  • Incident and problem analysis, documentation, and improvement of internal processes and tools are essential

Key Qualifications

  • Strong analytical skills
  • Proficiency in SQL/MYSQL
  • Familiarity with Unix/Linux environments
  • Awareness of IT best practices and standards (ITIL)
  • Scripting languages (KSH/Bash, Python, Perl)
  • Experience with Gitlab

Additional Requirements

  • Knowledge of JAVA language
  • Familiarity with cloud-based environments (IBM Cloud or MS Azure preferred)
  • Terraforms expertise

Compensation Package

The estimated annual salary for this role is €45,000-€65,000, considering the location and industry standards.



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