Customer Service Representative in Lisbon
Há 2 dias
Company Overview:
Blu Selection is a multinational organization that provides top-notch sales and customer service solutions. With a team of talented individuals from over 80 nationalities, we strive to deliver exceptional results and create a supportive work environment.
Salary and Benefits:
We offer a competitive salary, ranging from €950 to €1,050 gross per month, depending on your qualifications and experience. You will also receive free accommodation in a shared flat, including all bills. For international candidates, we provide reimbursement of initial flight expenses after 9 months, airport pick-up, and a yearly two-way flight ticket back to your home country within the EU. Additionally, you can enjoy free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Job Description:
As a Customer Service Agent, you will be responsible for providing world-class service to our clients' customers while working on projects with top prestigious brands. Your key tasks will include answering incoming queries, identifying issues, and providing solutions to ensure high customer satisfaction. You will also record data in the CRM system, provide ad-hoc support, and participate in the success of the team and project.
Required Skills and Qualifications:
To succeed in this role, you should have a native level of German and at least a B2 level of English. Knowledge of the value and impact of good customer experience is essential, as well as a high school degree. You should be an attentive listener, comfortable and skilled at communicating with people, and have a drive for excellence and professionalism. Being a real team player and committed to your work is crucial, and living in or willing to relocate to Portugal for an international career and life experience is a must.
Location:
Our office is located in Lisbon, Portugal, offering a unique opportunity to immerse yourself in a new culture and language while advancing your career.
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