Technical Advisor

Há 1 mês


Lisboa, Lisboa, Portugal Philips Tempo inteiro

Job Title: Technical Consultant

Overview
We are a health technology company that believes every human matters. Our mission is to provide quality healthcare solutions to those in need. We are looking for a skilled Technical Consultant to join our team.

Salary Range: 60,000 - 80,000 per annum

Job Description
You will work with our Healthcare Information Systems (HCIS) Implementation team, providing implementation and post-installation remote and on-site technical support to customers using HCIS solutions. The role involves installing, maintaining, repairing, and managing HCIS systems at customer premises in Iberia.

Responsibilities
* Provide remote and on-site technical support to project teams
* Act as technical lead for small and medium implementations and manage escalations to the respective team
* Remote monitoring of system alerts and incident management
* Communicate incidents to service partners via email or dedicated platforms
* Set high standards for customer communication and documentation
* Ensure smooth transition to support projects from a technical perspective

Required Skills and Qualifications
* Experience with PACS and/or RIS health products desirable
* Knowledge of integration using standards like HL7, DICOM, Web services, etc.
* University degree
* Fluency in English, native in Portuguese and Spanish
* Experience in Oracle or SQL databases, Windows-based operating systems, and remote support software
* Excellent communication and interpersonal skills
* Ability to develop technically as products evolve
* Strong team spirit and enthusiasm

Benefits
* Competitive salary range of 60,000 - 80,000 per annum
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and reward for outstanding performance

About Philips
We are committed to making a positive impact on people's lives through innovative healthcare solutions. Our team is passionate about delivering exceptional results and making a difference in the world.



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