Customer Experience Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

Company Overview
We are a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Job Description
In this role, you will be part of our team of game-changers who are powering the brands of the future in healthcare. As a Customer Service Representative, you will efficiently organize and book appointments for customers, make outbound calls to follow up on appointments and customer inquiries, manage multiple tasks and priorities within a fast-paced environment, and provide excellent customer service both via phone and email.

Required Skills and Qualifications
You should possess excellent organizational, listening, and communication skills, be detail-oriented, open-minded, communicative, and adaptable to different types of customers. Proficiency or bilingualism in Dutch with advanced French is required, and intermediate English is a plus. Previous experience in customer service or back office, as well as interest in the healthcare industry, are considered advantages.



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