Market Research Specialist

Há 3 dias


Porto, Porto, Portugal FedEx Group Tempo inteiro

FedEx Group is seeking a Market Research Specialist to join its team in Europe.

About the Role:

This position involves executing and reporting on customer research initiatives to enhance customer satisfaction and drive business outcomes.

  • The successful candidate will have experience in using Voice of the Customer Platforms like Qualtrics, as well as strong analytical and communication skills.
  • You will be responsible for managing and analyzing post-interaction and relationship surveys, as well as partnering with marketing teams to plan and execute ad-hoc surveys and research initiatives.

Responsibilities:


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