Italian Customer Support Representative

Há 2 dias


Lisboa, Lisboa, Portugal Talent Trail Tempo inteiro

Unlock Your Potential in Lisbon

We are seeking a highly skilled and fluent Italian-speaking customer support representative to join our team in Lisbon. As a key member of our global brand, you will play a vital role in delivering exceptional support to our clients while developing lasting professional relationships.

Compensation:

The estimated monthly salary for this position is €2,500, which includes a competitive base pay and various benefits such as health insurance and access to exclusive discounts.

Job Overview:

This exciting career opportunity involves providing top-tier customer support via phone, chat, and email while resolving cases efficiently to maintain high levels of customer satisfaction. You will engage with clients using empathy and professionalism, consistently meeting client and company targets.

Main Responsibilities:

  • Deliver exceptional customer support through multiple communication channels;
  • Resolve cases promptly to ensure quick, effective solutions;
  • Maintain high customer satisfaction levels by representing our global brand with integrity;
  • Build and nurture strong relationships with partners and customers;
  • Strive to meet and exceed performance targets established by the client and the company.

Requirements:

  • Fluent Italian language skills;
  • Proficient English communication skills;
  • Strong interpersonal, communication, and problem-solving abilities;
  • Basic technical and computer skills;
  • Ability to multitask and remain focused in a dynamic environment;
  • Team-oriented with a capacity to thrive in a fast-paced setting.

What We Offer:

  • A comprehensive relocation package to Portugal;
  • Full training provided by certified professionals;
  • Opportunities for career growth and continuous professional development;
  • Competitive benefits package including health insurance and exclusive discounts.


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