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About the Position: We are seeking a Technical Support Professional to join our team in Lisbon, Portugal. As an Onsite IT Support Technician, you will be responsible for ensuring the smooth operation of our IT systems, including managing the ticket queue, overseeing IT compliance, and providing technical support to end-users.
Key Responsibilities:
Manage the day-to-day operational maintenance of our IT systems, including troubleshooting and resolving technical issues.
Collaborate with our IT team to ensure that all IT systems are running smoothly and efficiently.
Develop and implement processes to improve the efficiency and effectiveness of our IT operations.
Work closely with our regional IT Service Delivery team to ensure seamless delivery of services across EMEA.
Participate in projects aimed at improving our overall IT infrastructure and capabilities.
Requirements: For this position, we are looking for an individual with strong technical skills, excellent communication and interpersonal skills, and experience working in a fast-paced environment. You should also be proficient in Windows 10, Active Directory, and have basic knowledge of IT security principles.
What We Offer: Competitive wages, paid professional training, employee discounts, private healthcare and dental insurance, growth opportunities, fun and engaging company-wide initiatives, job stability, lifelong skills and experience, and excellent work culture.
