Customer Service Representative

Há 5 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

**Job Title:** Customer Service Representative

Overview

We are seeking a dedicated and motivated French-speaking Customer Service Representative to join our team in Lisbon. This position offers an exciting opportunity to work with an international company, with a 6-month fixed-term contract.

Main Responsibilities
  • Provide high-quality customer service via phone, email, and chat.
  • Handle customer inquiries in French, ensuring satisfaction and effective problem resolution.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Work closely with other teams to ensure efficient service and follow-up.
Benefits

Gross Salary: €895 per 14 months

Meal Allowance: €7.23 per day

Transport Allowance: €20 per month

Health Insurance: Available from day 1 (employee contribution required until the 6th month, after which it's free)

Position Bonus: €20 per 12 months

Requirements
  • Native or fluent French speaker (written and spoken).
  • Previous experience in customer service or similar roles is an advantage.
  • Strong communication skills and a customer-focused attitude.
  • Ability to work independently and remotely.
  • Must be based in Portugal or willing to relocate within the specified regions.


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