Network Emergency Architect

4 semanas atrás


Évora, Évora, Portugal Ericsson Tempo inteiro
Key Responsibilities
  • Be responsible for Emergency Handling Services and accountable for restoring the customer systems in the shortest possible time
  • Brainstorm and provide solutions to customers' problems during emergencies and in post-mortem phase or cross-domain task forces and RCA CSRs
  • Drive an effective collaboration internally while interacting closely with our customers
  • Remove barriers and address complex situations about technical and business challenges while driving the emergency
  • Participate with various levels of Local and Global Support management in post-event improvement activities


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