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High-End Guest Liaison

1 semana atrás

Lisboa, Lisboa, Portugal Royal Caribbean Group Tempo inteiro

The High-End Guest Liaison is responsible for delivering an exceptional personalized experience to our guests. This role requires a strong focus on customer satisfaction, with a keen attention to detail and a commitment to excellence.

Key responsibilities include ensuring the quality of the guest's personalized experience, maintaining a high level of awareness of guest needs and preferences, and championing excellence and driving further increasing standards on behalf of the Retreat program and guest.

Required Skills and Qualifications:
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Able to read and write English in order to understand and interpret written procedures
  • Ability to speak English clearly, distinctly and cordially with guests