Global Business Support Manager

3 semanas atrás


Porto, Porto, Portugal Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg Tempo inteiro

At Klöckner Pentaplast Europe GmbH & Co. KG, we are committed to sustainability and innovation in the packaging and specialty film industry. We are seeking a highly skilled Teamlead Customer Service to join our Global Business Support team in Portugal. The successful candidate will be responsible for supporting the global customer service team in areas related to process, systems, reporting, and training. Key tasks include ensuring efficient process organization, global alignment with business support functions, and implementation of compliance guidelines and approval processes. The ideal candidate will have a degree in industrial engineering or business administration, or 5-10 years of business-related experience in customer services.



Key Responsibilities:


  • Ensuring efficient process organization within the Business Support functions defined areas
  • Global alignment with business support functions in all regions to ensure common defined standards and standard processes
  • Implementation of all compliance guidelines and approval processes, as well as compliance with legal requirements and the management system requirements for quality, environment, hygiene, occupational safety and energy
  • Observation and assurance of defined key figures, including review and implementation of suitable KPIs as well as preparation of reports for all regions
  • Governance with RPL on defined SOP and support RPL to harmonize working methods within the customer service organization
  • Coordinate with cross-functional teams to ensure smooth operations and implementation and adherence of standard processes
  • Ensuring employee development through regular training planning
  • Support/lead defined projects/initiatives
  • Situation-related support for day-to-day business


Requirements:


  • Completed degree (University/Technical College) in the fields of industrial engineering or business administration
  • 5-10 years business-related experiences from Customer Services


About Us:

We are a globally recognised leader in the packaging and specialty film industry, renowned for our unwavering commitment to sustainability and innovation. We strive to ensure our customers' satisfaction by focusing all our efforts on meeting their evolving needs.



  • Porto, Porto, Portugal Klöckner Pentaplast Tempo inteiro

    We are a globally recognised leader in the packaging and specialty film industry, renowned for our unwavering commitment to sustainability and innovation. At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive...


  • Porto, Porto, Portugal Klã¶Ckner Pentaplast Europe Gmbh & Co. Kg Tempo inteiro

    At Kl"ockner Pentaplast Europe GmbH & Co. KG, we are committed to sustainability and innovation. Our dedication to driving positive change in the packaging industry has earned us a reputation as a trusted partner for businesses worldwide. We are currently seeking a Teamlead Customer Service for our Global Business Support within our Pharma, Health & Durables...


  • Porto, Porto, Portugal Michael Page Tempo inteiro

    Job SummaryAs a Regional Account Manager for Global Business Solutions, you will be responsible for generating knowledge on the customer's specific regional strategy, business environment, portfolio, local initiatives, and programs. You will analyze customer markets, position, and needs, and investigate specific business and cross- Business opportunities...


  • Porto, Porto, Portugal Michael Page Tempo inteiro

    Job SummaryAs a Regional Account Manager for Global Business Solutions, you will be responsible for managing complex customer relationships and driving business growth in the region. Your mission will be to generate knowledge on the customer's specific regional strategy, analyze their markets, position, and needs, and identify opportunities for innovation...

  • Global Process Manager

    3 semanas atrás


    Porto, Porto, Portugal Nordex Group Tempo inteiro

    Job Title: Global Process ManagerJob Summary:We are seeking a highly skilled Global Process Manager to join our team at Nordex Group. As a key member of our global SAP team, you will be responsible for defining and implementing global processes and KPIs in Material & Warehouse Management areas.Key Responsibilities:Define and implement global processes and...

  • Global Process Manager

    2 semanas atrás


    Porto, Porto, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiro

    Job Summary:We are seeking a highly skilled Global Process Manager to join our team at Https:/Www.Energyjobline.Com/Sitemap. As a Global Process Manager, you will be responsible for defining and implementing global processes and KPIs in Material and Warehouse Management areas. You will also be a project member in all global SAP projects and be responsible...

  • Global Process Manager

    2 semanas atrás


    Porto, Porto, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiro

    Job Title: Global Process ManagerJob Summary:We are seeking a highly skilled Global Process Manager to join our team at Https:/Www.Energyjobline.Com/Sitemap. As a key member of our organization, you will be responsible for defining and implementing global processes and KPIs in Material & Warehouse Management Areas.Key Responsibilities:Define the IT Blue...

  • Global Treasury Manager

    3 semanas atrás


    Porto, Porto, Portugal Unilabs Tempo inteiro

    Unlock Your Potential as a Global Treasury Manager at UnilabsUnilabs, a leading supplier of clinical laboratory testing and medical diagnostic imaging services, is seeking a skilled Global Treasury Manager to join our team. As a key member of our finance department, you will play a crucial role in optimizing our cash management structures, ensuring timely...

  • E2E Problem Manager

    3 semanas atrás


    Porto, Porto, Portugal Global Blue Tempo inteiro

    The E2E Problem Manager at Global Blue is a key role in ensuring the smooth operation of our systems and processes. The holder of this position is responsible for monitoring systems and processes, shaping and executing the problem management processes, and contributing to the Continuous Improvement Process.Problem ManagementActively fulfils problem...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Job Title: Global Marketing Campaign ManagerAt Tn Portugal, we are seeking a highly skilled Global Marketing Campaign Manager to join our team. As a key member of our marketing department, you will be responsible for planning, designing, and executing global marketing campaigns that drive business growth and revenue.Key Responsibilities:Develop and implement...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Job Title: Global Marketing Campaign ManagerAt Tn Portugal, we are seeking a highly skilled Global Marketing Campaign Manager to join our team. As a key member of our marketing department, you will be responsible for planning, designing, and executing global marketing campaigns that drive business growth and revenue.Key Responsibilities:Develop and implement...

  • FP&A Group Manager

    3 semanas atrás


    Porto, Porto, Portugal Global Blue Tempo inteiro

    Nature and Scope of the PositionGlobal Blue is seeking a seasoned FP&A professional to lead our financial planning and analysis efforts. As FP&A Group Manager, you will be responsible for providing strategic financial leadership to support business growth and decision-making.The ideal candidate will have a strong background in financial planning and...

  • Indirect Tax Manager

    3 semanas atrás


    Porto, Porto, Portugal Adidas Tempo inteiro

    Job Title: Indirect Tax ManagerAs an Indirect Tax Manager, you will play a key role in supporting the Head of Indirect Tax in the preparation and implementation of indirect tax strategies globally.Responsibilities:Collaborate with colleagues to form a global center of expertise for indirect taxation, VAT/GST, and withholding taxes.Ensure the global strategy...

  • Global Tooling Manager

    1 semana atrás


    Porto, Porto, Portugal Nordex Group Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Global Tooling Manager to join our team at the Nordex Group.ResponsibilitiesDevelop global annual planning of CAPEX and OPEX budget to ensure independent service activities in countries.Apply for investments and implement them.Create solutions for special projects.Support engineering in developing new tools and...


  • Porto, Porto, Portugal TD SYNNEX Tempo inteiro

    About the RoleWe are seeking a highly motivated and experienced Business Development Manager to join our team at TD SYNNEX. As a Business Development Manager for Cradlepoint, you will play a key role in driving profitable market share growth through business planning execution, pipeline management, and deep sales floor and customer enablement and...

  • Global Process Manager

    3 semanas atrás


    Porto, Porto, Portugal Nordex Group Tempo inteiro

    Job Title: Global ProcessJob Summary:We are seeking a highly skilled Global Process professional to join our team at Nordex Group. The successful candidate will be responsible for defining and implementing global processes and KPIs in Material & Warehouse Management areas, as well as providing project management support for global SAP projects.Key...


  • Porto, Porto, Portugal Eva Global Tempo inteiro

    Software Integrations Project ManagerEVA Global is a leading electric vehicle managed services provider, committed to ensuring the reliability, availability, and accessibility of your EV charging infrastructure. We are the industry's partner of choice for maximizing charger uptime and utilization.About EVA GlobalWe offer a specialized managed service...


  • Porto, Porto, Portugal H.B. Fuller Tempo inteiro

    Job Summary:H.B. Fuller is seeking a Global Strategic Sourcing Manager to join their team. As a key player in the company's sourcing function, this role will be responsible for managing packaging categories and ensuring the best total value and supply assurance.Key Responsibilities:• Sourcing: manage packaging categories and ensure the best total value and...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Job Title: Global Marketing Campaign ManagerAt Tn Portugal, we are seeking a highly skilled Global Marketing Campaign Manager to join our team. As a key member of our marketing department, you will be responsible for planning, designing, and executing global marketing campaigns that drive business growth and revenue.Key Responsibilities:Develop and implement...


  • Porto, Porto, Portugal Nordex Group Tempo inteiro

    Job SummaryWe are looking for a skilled Global IT Process Manager to join our team at Nordex Group. In this role, you will be responsible for defining and implementing global processes and KPIs in Material & Warehouse Management areas.Key ResponsibilitiesDefine global IT blueprints for SAP/54 Hana ProjectsDevelop and document global processes and KPIsProject...