Technical Voice Specialist
1 dia atrás
**Overview of the Role**
Aptonet Inc is seeking a highly skilled Technical Voice Specialist to join our team. As a Technical Voice Specialist, you will be responsible for providing prompt, professional, and effective resolution of technical issues escalated from Level 2 and (in some cases) Level 3 support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service.
**Key Responsibilities**
- Liaise with other teams in troubleshooting technical issues at various levels (network, backend, frontend, firewalls)
- Perform root cause analysis in order to reduce repeating/recurring technical issues
- Implement approved service requests and change requests (e.g. creation of new resources/configuration items, alteration of existing resources/configuration items)
**Requirements**
Cisco Voice Technologies: Problem solving, strong knowledge of Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems
-
Technical Voice Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroJob OverviewAptonet Inc is seeking a highly skilled Technical Voice Specialist to join our team. As a Technical Voice Specialist, you will be responsible for the design, implementation, and maintenance of our voice systems.
-
Voice Systems Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroAptonet Inc is seeking a highly skilled Voice Systems Specialist to join our team.About the Role:The Voice Systems Specialist will be responsible for providing prompt and professional resolution of technical issues across multiple security domains, encompassing various Area of Responsibility (AOR) services. This includes collaborating with other teams to...
-
IT Voice Systems Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroJob Overview: Aptonet Inc is seeking an experienced IT Voice Systems Specialist to join our team. The ideal candidate will have a strong background in Cisco Voice Technologies, including CUCM, CUBE, and UCCX. **Responsibilities:**- Collaborate with cross-functional teams to resolve technical issues and provide prompt support to end-users.- Troubleshoot and...
-
Senior Voice Systems Specialist
Há 9 horas
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroJob OverviewAptonet Inc seeks a skilled Voice Technician to join its team. As a critical member of our IT department, you will be responsible for the design, implementation, and maintenance of voice communication systems.The ideal candidate will have a strong background in Cisco Voice Technologies, including CUCM, CUBE, and UCCX. Experience with TDM...
-
Voice Technician
1 dia atrás
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiro.Scope of work:Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting...
-
Voice Technician
Há 13 horas
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroScope of work:Workstream collaboration including email and instant messaging server backend and client frontend provisioning, management, operation and lifecycle across multiple separate networks of different classifications.Voice and Video conferencing server backend and frontend devices and rooms, maintenance, management, operation and troubleshooting...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team at Randstad. As a Technical Support Specialist, you will be responsible for assisting users with Pre-Sales, General Inquiries, and technical support issues via various communication channels.Our ideal candidate will have advanced knowledge of Italian and excellent verbal and...
-
Technical Support Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroJob DescriptionWe are seeking a highly motivated Technical Support Specialist to join our team at Tn Portugal. As a Tech Support, you will be the first point of contact for customers with technical issues related to product features, e-commerce, software, hardware, and wireless connectivity.Your key responsibilities will include:Responding to customer...
-
Voice Technology Infrastructure Manager
58 minutos atrás
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroAbout the RoleThe Voice Technician will play a key role in ensuring the smooth operation of our voice communication systems. This is an excellent opportunity for a motivated and experienced individual to join our team and contribute to the success of Aptonet Inc.The successful candidate will have a strong background in voice technology and excellent...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob DescriptionWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients by responding to inbound requests, documenting relevant case information, and adapting the brand's voice...
-
Voice Technology Support Engineer
Há 7 dias
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroAbout the Role: We are looking for a highly skilled Voice Technology Support Engineer to join our team at Aptonet Inc. The successful candidate will have extensive experience in Cisco Voice Technologies, including CUCM, CUBE, and UCCX. **Key Responsibilities:- Provide prompt and effective resolution of technical issues escalated from Level 2 and Level 3...
-
Communication Network Engineer
Há 5 horas
Lisboa, Lisboa, Portugal Aptonet Inc Tempo inteiroResponsibilitiesThe Voice Technician will be responsible for:Providing prompt, professional, and effective resolution of technical issues escalated from Level 2 and (in some cases) Level 3 support and end users on all security domains for all encompassed Area of Responsibility (AOR) of the Service;Liaising with other teams in troubleshooting technical issues...
-
Technical Software Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroThe role of a Technical Software Support Specialist at Blu Selection is to provide high-quality support to customers, ensuring their technical issues are resolved efficiently and effectively.Job Description:This position requires a strong understanding of software solutions and the ability to communicate complex technical information in a clear and concise...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroRole OverviewWe are seeking a highly skilled Dutch-speaking Technical Customer Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in assisting users worldwide with technical issues related to one of the world's largest search engines.Key ResponsibilitiesGuide and assist users via phone, email, chat, and...
-
Voice Communications Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Broadvoice Tempo inteiroAbout the RoleWe are seeking an experienced professional to fill the position of Core Network Operations Engineer. As a member of our Site Reliability Engineering team, you will play a crucial role in ensuring the reliable operation of our VoIP systems. Your expertise in troubleshooting, optimizing, and maintaining UCaaS/CCaaS systems will be essential in...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroAre you passionate about technology and languages? Do you have a knack for resolving issues and providing exceptional customer service?We're looking for a skilled Technical Customer Support specialist to join our team at Randstad Ii - Prestação De Serviços, Limitada. As a key member of our support team, you will be responsible for assisting users with...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the Role:We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional support to customers by responding to inbound requests and documenting relevant case information.As a key member of our team, you will assist users...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroWe are seeking a Dutch-speaking Technical Support Specialist to join our team at Randstad Ii - Prestação De Serviços, Limitada. As a key member of our support team, you will be responsible for guiding and assisting users via various communication channels, including phone, email, chat, and social messaging platforms.Our ideal candidate will possess...
-
Technical Support Specialist
Há 5 horas
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroOverviewAt Randstad, we are committed to providing exceptional customer service and technical support to our clients. As a Technical Support Specialist, you will be the primary point of contact for customers seeking assistance with various technical issues. Your expertise in German language and strong problem-solving skills will enable you to provide timely...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroDiscover a new career opportunity as a Technical Support Specialist with our multinational company. Based in Athens, Greece, this role offers the chance to work in an international environment and enjoy the perfect balance between working and leisure time.As a Technical Support Specialist, your responsibilities will include:Responding to customer inquiries...