Campervan Operations Coordinator

3 semanas atrás


Porto, Porto, Portugal Indie campers Tempo inteiro

Company Overview

Indie Campers, a leading campervan marketplace, is on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have developed a strong booking experience and high-quality road trips at affordable prices.

We have welcomed over 300,000 travelers from 169 countries, with more than one million nights rented through our travel platform. Our comprehensive array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

The Role

We are seeking university students or recent graduates who are interested in gaining genuine work experience, vocational placement, or an internship located in our Depot in Guilhabreu - Porto.

As a Campervan Operations Coordinator, you will be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.

Job Description

Front-Office Activities:

  • Customer Service and Sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms, and conditions, upsell road trip extras.

Back-Office Activities:

  • Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
  • Quality Control: Maintain campervans in top condition, identify, and act on possible maintenance or repair needs.
  • Support Activities: Support the team in monitoring existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

Compensation and Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, depending on location, country, and region. Interns are compensated, and accommodation is not included. Online and on-the-job training will develop relevant skills such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.

Requirements and Qualifications

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You like international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.

International Opportunities and Career Growth

All internships offer international opportunities and the possibility of integration into Indie Campers after the internship. If you are ready to go indie, apply now



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