Customer Service Representative Opportunity in Portugal

Há 6 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

We are seeking a talented Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients through multiple channels, including email and phone. This is a full-time role with indefinite contracts, offering a competitive salary and performance bonus.

About the Role:

  • Assist customers with booking management, cancellations, and billing issues
  • Support customers with inquiries about ongoing requests and services
  • Gather information from new customers and insert it into the platform
  • Process and respond to contact requests promptly

Requirements:

  • High level of French (written and oral) and fluency in English (B2)
  • Excellent communication and active listening skills
  • Ability to identify customers' needs and propose fast solutions

Benefits:

  • Competitive salary: €25,000 - €35,000 per annum
  • Performance bonus
  • Full paid training on the company and project
  • Career development programs and language classes

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A comprehensive benefits package

About Us:

We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions. Our company values diversity, equality, and inclusion, and we are committed to equal employment opportunities for all candidates.



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