Customer Service Representative Opportunity in Portugal
Há 6 dias
We are seeking a talented Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients through multiple channels, including email and phone. This is a full-time role with indefinite contracts, offering a competitive salary and performance bonus.
About the Role:
- Assist customers with booking management, cancellations, and billing issues
- Support customers with inquiries about ongoing requests and services
- Gather information from new customers and insert it into the platform
- Process and respond to contact requests promptly
Requirements:
- High level of French (written and oral) and fluency in English (B2)
- Excellent communication and active listening skills
- Ability to identify customers' needs and propose fast solutions
Benefits:
- Competitive salary: €25,000 - €35,000 per annum
- Performance bonus
- Full paid training on the company and project
- Career development programs and language classes
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A comprehensive benefits package
About Us:
We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions. Our company values diversity, equality, and inclusion, and we are committed to equal employment opportunities for all candidates.
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