Dutch Customer Service Representative
Há 5 dias
Experience the best of both worlds in Athens, Greece as a Dutch-speaking customer service professional supporting German technical teams.
About Our ClientOur client is a leading technology company that offers exceptional opportunities for experienced customer service enthusiasts to work with top tech leaders in the world. With a focus on computer software, consumer electronics, and online platforms, they provide a unique chance to grow professionally and personally in a dynamic environment.
The role involves delivering excellent customer support, guiding customers through sales processes, handling billing inquiries, and resolving issues efficiently. Depending on the team you join, responsibilities may vary, but one thing remains constant - the opportunity to make a real difference in people's lives.
What You'll Do:- Identify customer needs and provide tailored solutions.
- Guide customers through sales processes and handle billing inquiries.
- Resolve customer issues efficiently and effectively.
- Assist customers with account issues and troubleshoot technical problems.
- Fluent Dutch language skills.
- Excellent communication and interpersonal skills.
- Sales experience with consumer products and services (asset).
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- An empathetic approach and strong communication skills.
- A positive attitude and willingness to learn.
- A competitive monthly salary: €3,200 ( gross ).
- Two additional salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events and community initiatives.
- Free online Greek language courses.
- A state-of-the-art working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.
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