Support Agent

1 semana atrás

Funchal, Portugal GIGROUP Tempo inteiro

**Possui experiência em Atendimento ao Cliente?**

O nosso cliente é uma empresa que gere uma plataforma de vendas online no sector dos classificados e procura um **Agente de Apoio ao Cliente (M/F) fluente em Português e Espanhol **para escritório localizado **no Funchal, Madeira.**

**Funções**:

- Realizar o atendimento ao cliente de acordo com as normas de comunicação definidas;
- Reportar qualquer situação anómala, não prevista em procedimento;
- Potenciar a resolução do máximo de situações reportadas em primeira linha, com o nível de qualidade pretendida.

**Requisitos**:

- Atitude positiva nos relacionamentos;
- Forte trabalho em equipe e excelentes habilidades de comunicação;
- Orientação pararesultados mantendo o foco na obtenção de resultados de acordo com as metas estabelecidas;
- Fkuente em Português e Espanhol;
- Bons conhecimentos em Inglês;
- Disponibilidadepara trabalhar em turnos (manhã/tarde/noite) e finais de semana;
- Bons conhecimentos de MS Office
- Contrato de trabalho direto com nosso cliente;
- Salário competitivo e sistema de recompensas;
- Orçamento anualde formação para promover uma aprendizagem contínua;
- Possibilidade de trabalhar remotamente 2 dias por semana.

//pt.Gigroup.Com.

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