Renewals Specialist

Há 4 dias

Lisboa, Portugal Enghouse Tempo inteiro

Join our dynamic team as a **Renewals Account Specialist** in sunny** Portugal**

**Who we are**:
**The Role**:
As a **Renewals Specialist** you will orchestrate the seamless renewal process of term-based, hosted, and maintenance contracts within the vibrant SPALAT region. Collaborating with our esteemed channel partners and end customers, you'll negotiate renewal terms while adhering to our company guidelines, ensuring continued satisfaction and loyalty.

**What you'll be doing**:

- Conduct timely renewals of term-based, hosted, and maintenance contracts in the SPALAT region. This includes providing quotes directly to customers or their dedicated channel partners and meticulously following up on the process until resolution.
- Handle inquiries from customers and partners regarding quotes, pricing, co-terming, up-selling, and reinstating maintenance contracts, delivering exceptional service at every touchpoint.
- Identify upsell opportunities and mitigate churn risks, proactively working to maximize customer value.
- Coordinate with our stellar sales team when necessary to ensure contracts are renewed promptly.
- Efficiently register new and add-on contracts sold by the Sales team using our cutting-edge contract management tool.
- Manage license requests, either by generating them with license generators or liaising with internal and external providers. Assist in preparing weekly, monthly, and quarterly reports on the status, results, and forecasts of the renewals process.

**To thrive in this role, you'll bring**:

- Intermediate Vocational Education Training (FP) or equivalent degree or higher.

**What we offer**:

- Embrace work-life balance as we value your personal well-being.
- Join a diverse and inclusive company, fostering a culture of collaboration and respect.
- Unlock exciting growth opportunities as you develop your skills and advance your career.
- Enjoy a range of employee benefits that enhance your overall experience.
- Work with industry leaders in Contact Centre Solutioning, expanding your professional network and knowledge base.
- Embrace remote work options, offering flexibility to suit your lifestyle.

To seize this opportunity, please send your resume in English.

We appreciate the interest of all applicants, but only those selected for an interview will be contacted. At Enghouse Systems, we champion equal opportunity employment.

LI-EI8

LI-AP1

LI-Post

  • Renewals Specialist

    Há 4 dias

    Lisboa, Portugal Incognito Software Tempo inteiro

    Want to build a faster, more connected future? Are you passionate about solving problems and delivering next-generation software to enhance the Internet experience? Join a global leader creating software for broadband service providers. We have been growing since 1992 and now work with some of the top service providers worldwide to deliver solutions that...

  • Renewals Specialist

    Há 2 dias

    Lisboa, Portugal Sovos Compliance Tempo inteiro

    **Build your future with Sovos.** If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than...

  • Ecotoxicology Risk

    1 semana atrás

    Lisboa, Portugal Rovensa Tempo inteiro

    A leading crop protection company in Lisboa seeks an Ecotoxicology Safety Specialist to prepare ecotoxicological risk assessments for product registration and renewal. Candidates should hold a Master's degree in a related field, possess strong analytical skills, and have a solid understanding of ecotoxicology principles. The individual will collaborate with...

  • Sales Operations Specialist

    Há 2 dias

    Lisboa, Portugal Saas Tempo inteiro

    This role is part of our Prerender team, one of our largest brands at For nearly a decade, Prerender has empowered marketers to create dynamic, complex sites at scale, making their JavaScript websites easily indexable by search engines. We eliminate indexing and crawling limitations, allowing our customers to gain the upper-hand on HTML sites and rank higher...

  • True Ups Specialist

    2 semanas atrás

    Lisboa, Portugal Webhelp Portugal Tempo inteiro

    **About Webhelp** **Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands. By **choosing Webhelp** you will be part of a family of over 110,000 game-changers from more than 140 locations in 58 countries. Join us at **Webhelp Portugal** and you will have the opportunity to be part of a...

  • Business Development Specialist

    Há 2 dias

    Lisboa, Portugal Webhelp Portugal Tempo inteiro

    **WE ARE A GREAT PLACE TO WORK!** **Join us in Portugal!** **About Webhelp** Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at Webhelp Portugal and...

  • Pricing and Financial Project Specialist

    Há 2 dias

    Lisboa, Portugal HAYS Tempo inteiro

    Pricing and Financial Project Specialist | Industry Leader Your new company Be apart of a company that is industry Leader in its sector. Your new role Elaborates financial projects for new contracts or renewal of contracts with customers; Interacts with commercial, technical and raw material team, for specific inputs and background, regarding each...

  • Sales Operations Specialist

    2 semanas atrás

    Lisboa, Portugal saas.group Tempo inteiro

    This role is part of our _Prerender_ _team, one of our largest brands at saas.group. For nearly a decade, Prerender has empowered marketers to create dynamic, complex sites at scale, making their JavaScript websites easily indexable by search engines. We eliminate indexing and crawling limitations, allowing our customers to gain the upper-hand on HTML sites...

  • AI Specialist, Customer Success

    2 semanas atrás

    Lisboa, Portugal Zendesk Tempo inteiro

    Job DescriptionAI Specialist, Customer SuccessTheAI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value...

  • Mainframe Customer Success Specialist

    1 semana atrás

    Lisboa, Portugal BMC Software Tempo inteiro

    Country - Portugal - State - NA - Date Published - 16-Jul-2025 - Job ID - 45301 - Travel - You may occasionally be required to travel for business - This role can be based remotely in Portugal - Looking for details about our benefits? - Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal...