Sales Support
Há 5 dias
**Sales Support**
**OM Digital Solutions** is looking for a person for the **Sales Support**who will be responsible for the execution of operational activities and cooperation with business teams providing administrative support for Sales, Finance & operations Departments.
Do you enjoy working in an international environment and feel comfortable communicating in English? Then let’s get in touch:
**What you'll do**:
- Perform varied administrative work in line with standard procedures or framework instructions and fulfill independently administrative tasks for Sales Support of B2B and B2C customers:
- Takeover of operational tasks:
- Create Sales Orders and E-shop Orders - update/cancel
- Create Credit note (cancel invoice, promotions, rebate agreements, returns, repair)
- Create Proforma Invoice
- Create return order
- Reporting activities (Blocked Delivery Notes, Blocked Invoices, Return Issue Log, Tracking of RMAs, B2C Backorders)
- Handle delivery claims (missing, shortage/additional quantity, damage) - report/monitoring
- Mediation of all satisfaction among Operations, Warehouse team, Sales, Finances and ERP/IT
- Perform other tasks according to the supervisor’s instructions
- Support activities across all regions, as needed
**What you’ll need**:
- University degree/secondary education + work experience
- Active knowledge of English
- PC skills, user knowledge of office software (MS Office, Outlook, etc.)
- Pleasant demeanor
- Communication skills
- High professional commitment
- Efficient assimilation of new knowledge
**What we offer**:
- A fast paced and dynamic organization & the opportunity to bring in own creative ideas
- Flexible working hours
- 24 days of holiday time each year & Birthday day off
- Health care benefits
- Bonus participation
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