Social Media Platform Manager

1 semana atrás

Lisboa, Portugal Boost-IT Tempo inteiro

Boost IT is a Portuguese technology consultancy company, we are integrated into one of the most entrepreneurial groups in Portugal, with investment in more than 30 companies.

We want to be known for being the most dynamic, energetic and reliable company to operate in the market and, for that, we want to count on you.

If you're passionate about technology and want to work on the most relevant technology projects, then this ad could be for you

Boost IT. Doing IT. Better

Tasks

The Social Media Platform Manager is part of a global digital team responsible for supporting digital projects on behalf of the brand teams who focus on local, regional and worldwide activations.

Our ambition is to be the digital leader in our industry and the Social Media Platform Manager plays a crucial role making this a reality in the management of our social media platforms. Importantly, the Social Media Manager will serve as a point of contact for the user management, issues, queries, auditing, and community outreach monitoring as well as processing of onboarding users to our social management technology.

The purpose of this role is to act as a main point of contact for brand teams and third-party agency’s in getting access to brand’s social media platforms. The role will include the coordination and management of the access requests and changes, reporting on usage of platforms, reviewing and suggesting improvements to onboarding processes, working closely with the technology providers in resolving issues or queries from users of the platforms. The user will also need to monitor the social accounts to ensure that questions, issues or complaints are highlighted to the correct internal stakeholders for response.

This person will also be responsible for co-ordinating the various Internal & External stakeholders and thus ensuring all the brand processes and best practices are followed.

**Main Responsibilities**:

- Main point of contact for social media solutions
- Set up and manage user access to a number of social media channels
- Review and investigate issues reported on a tool with the technology vendor
- Coordinate the onboarding of brand teams and third parties onto the technology solutions
- Report on usage, onboarding and offboarding users on the technology solutions
- Community Management and Social Media Monitoring
- Social Listening (Monitor our brands online)
- Regular audit on Social Media channels (ensure all SoMe channels follow the brand Guidelines)

**Requirements**:

- Background in Marketing/Management
- Must be autonomous, have willingness to learn and be solution orientated
- At least 2 years in Social Media Management (Digital Agency experience desirable)
- Experience in managing Social Media platforms (Meta Business Manager, Creator Studio, Ads Manager)
- Experience in Social Media Management tools (ex.Falcon, Hootsuite, Sprinklr, Sprout Social)
- Experience managing reports/dashboards in Excel (mandatory)
- Proficiency in English language (mandatory)
- Ability to communicate and work effectively with cross functional teams across the organization
- Ability to work with others (comfortable with stakeholder engagement, working across departments to manage expectations and prioritize work)
- Demonstrated ability to manage multiple tasks simultaneously and complete work within allocated time frames.

  • Social Media Community Manager

    2 semanas atrás

    Lisboa, Portugal ICUC Social Tempo inteiro

    Social Media Community Manager - Fluent or C2 level in Portuguese and English **Please upload your resume in English.** - Do you have a minimum of 2 years of experience in social media management? - Are you looking for 100% remote work from home - no commute to the office? - Do you enjoy managing social media accounts and assessing inbound messages and user...

  • Social Media Manager

    1 semana atrás

    Lisboa, Portugal FRVR Tempo inteiro

    FRVR is a game company focused on games beyond the app stores. We build and publish games on many platforms (including awesome Channel partners like Facebook and Samsung), all built on our own technology stack - and have millions of players enjoying our games every day! **Challenges & Responsibilities**: - Establish and fortify channels to communicate with...

  • Social Media Manager

    Há 11 horas

    Lisboa, Portugal Y Apparel Tempo inteiro

    We're looking for a Social Media Manager who is obsessed with social media. You live on platforms. You understand their rhythms, their culture, and how brands actually win attention there. You don't just post, you build presence, momentum, and community, always keeping the brand's identity. What will you have to do? Own Y.Chroma's social media end-to-end...

  • Social Media Manager

    Há 19 horas

    Lisboa, Lisboa, Portugal Y Apparel Tempo inteiro

    We're looking for a Social Media Manager who is obsessed with social media. You live on platforms. You understand their rhythms, their culture, and how brands actually win attention there. You don't just post, you build presence, momentum, and community, always keeping the brand's identity.What will you have to do?Own Y.Chroma's social media...

  • Freelance Social Media Manager

    1 semana atrás

    Lisboa, Portugal Oxicet Creative Tempo inteiro

    FULLY REMOTE POSITION IN PORTUGAL We are looking for a Remote Freelance Social Media Manager who is a dynamic and creative social media enthusiast with a strong grasp of digital marketing strategies. **Responsibilities**: - Develop and implement effective social media strategies to increase brand awareness, engagement, and conversion. - Create and curate...

  • Social Media Manager

    1 semana atrás

    Lisboa, Portugal Air Apps Tempo inteiro

    **About Air Apps**: Air Apps is a remote-first company with over 50 employees worldwide, dedicated to building products that enrich people's lives. We develop high-quality utility and productivity apps, seamlessly combining Apple's simplicity with innovative solutions that make life easier. Our portfolio includes top-ranked apps like Translate Now and...

  • Social Media Manager

    Há 5 dias

    Lisboa, Portugal Sweatcoin Tempo inteiro

    Since 2015 Sweatcoin and now Sweat Economy have been working on making the world more physically active. With more than 140 million registered users, thousands of partners and a proven ability to make people move more (+20%) Sweat Economy has already become the largest onramp in web3 history. We now working on turning our token - $SWEAT - into the principal...

  • Paid Social Media Manager

    1 semana atrás

    Lisboa, Portugal Idera, Inc. Tempo inteiro

    **About TestRail**: TestRail helps quality assurance (QA), engineering, and software development teams speed up testing, improve product quality, and ship releases faster. More than 10,000 organizations like NASA, Apple, Microsoft, Activision Blizzard, and Amazon trust TestRail to power their QA and test management processes. **About the role**: This is an...

  • Social Media Manager

    Há 3 dias

    Lisboa, Portugal SANDEMANs Tours Tempo inteiro

    **Location**: Flexible / Remote (Travel may be required) **Hours**: 40 hours per week **Salary**: €2,500 per month (with potential increases) **About Us**: At SANDEMANs Tours, we provide exceptional guided experiences across Europe, bringing history, culture, and iconic landmarks to life. With over two decades of experience, we are recognized for...

  • Social Media Manager

    2 semanas atrás

    Lisboa, Portugal Wunderman Thompson Tempo inteiro

    **Who we are**: At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. We are 20,000 strong in 90 markets around the world; our people bring...