HR Generalist

We're building the future of advertising and looking for the minds to help us do it.

Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients.

Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability.

What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes).

We are looking for an **HR Generalist** to help us support, grow, and empower our people.

Reporting directly to the Head of People, you’ll be a trusted partner across regions, ensuring that every employee has a smooth, engaging experience from onboarding to career development. This is a hands-on role for someone who thrives in fast-moving environments, cares deeply about people, and knows how to balance empathy with execution.

**Your Mission**:
As HR Generalist, you’ll be the connective tissue between our employees, managers, and the People team. From onboarding new hires to navigating employee relations and keeping us compliant across EMEA and US regions, you’ll help ensure Darkroom is not only a place where top talent comes — but where they stay and thrive.

**Your Ongoing Responsibilities**:
**Onboarding & Recruitment**:

- Partner with hiring managers to craft compelling job descriptions.
- Manage the end-to-end onboarding process, delivering a welcoming and seamless experience for every new Darkroomer.

**Employee Relations**:

- Serve as a first point of contact for employees and managers, offering guidance on policies, benefits, and HR processes.
- Foster a positive, solutions-oriented culture across all regions.

**HR Administration & Compliance**:

- Maintain accurate employee records in our HRIS (we use Rippling) and ensure all documentation complies with local labor laws.
- Support compliance across both EMEA and US regions, with a strong working knowledge of employment law requirements.

**Benefits & Payroll**:

- Assist with benefits enrollment, changes, and employee inquiries.
- Work closely with Finance to ensure accurate and timely payroll processing.

**Performance & Development**:

- Support performance review cycles, goal-setting processes, and performance improvement initiatives.
- Partner with managers to embed best practices in coaching and feedback.

**Policies & Culture**:

- Draft, update, and communicate HR policies that balance legal compliance with Darkroom’s culture of autonomy and accountability.
- Contribute to People initiatives that reinforce engagement, inclusion, and retention.

**Core Competencies**:
We’re looking for someone who brings both rigor and empathy to the People function:

- Strong knowledge of HR fundamentals: recruitment, onboarding, employee relations, compliance.
- Experience supporting employees across both **EMEA and US regions**.
- Proficiency with HRIS systems (Rippling preferred); familiarity with Notion and Figma a plus.
- Excellent communication and interpersonal skills; able to build trust across levels and regions.
- High degree of professionalism and discretion when handling confidential information.
- A proactive, detail-oriented mindset — able to balance day-to-day execution with big-picture priorities.

**Requirements**:

- 2+ years in an HR Generalist or similar role.
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Fluency in English (written and verbal).
- Track record of supporting distributed, international teams preferred.

**Working at Darkroom**:
We believe in **autonomy with accountability**, **truth over comfort**, and **outcomes over optics**. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.
- ** Work-Life Balance**: We recognize that time away from work is essential for growth and well-being. Our generous paid time off policy ensures you have the time you need to maintain a healthy work-life balance and perform at your best.
- Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Phi