Customer Service Representative

Há 7 dias


Porto, Portugal JUJUR Tempo inteiro

Position: German Customer Service Representative

Location: Porto, Portugal

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary + bonuses.

**DUTIES AND RESPONSIBILITIES**:

- Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Present the product range in a sales-oriented way, support of central marketing campaigns.

**REQUIREMENTS**:

- C1 German with great linguistic expression and B2 English, both oral and written
- Ability to take stressful situations well.

**OFFER**:

- A relocation support
- Working hours Monday - Friday 8 AM - 5 PM
- Hybrid work model: on-site: 30%; work at home: 70%
- A dynamic and creative team with positive and friendly atmosphere
- Food vouchers
- Guidance and tools to reach your full potential.



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