Empregos actuais relacionados com Customer Program Manager - Amadora - NOKIA

  • IT Program Manager

    2 semanas atrás

    Amadora, Portugal Siemens Tempo inteiro

    We know that our business thrives only when our people thrive and unlock their full potential. That’s why you are always our top priority. Our global, diverse team is ready to support, challenge, and inspire you, helping you grow in countless ways. Together, we’ll embark on an exciting journey of discovery. Who knows where this path will lead? Join us...

  • IT Graduate for Talent Program

    2 semanas atrás

    Amadora, Portugal Siemens Tempo inteiro

    **IT Graduate for Talent Program (incl. international assignments) (M/F/d)**: As Partner of Choice, Global Business Services (GBS) provides innovative digital solutions and customer-oriented business services for companies and organizations in areas such as Finance, Human Resources, Information Technology, Supply Chain, Customer Care and many more. In...

  • IT Senior Project Manager

    Há 22 horas

    Amadora, Portugal Siemens Digital Industries Software Tempo inteiro

    **Empowered IT Senior Project Manager** IT is an enabler and value partner for the Siemens businesses. You as an IT Senior Project Manager will be partner for successful and professional delivered large scale strategic Siemens IT projects/programs to facilitate the Siemens company priorities and IT strategy. What is your role in this? As an IT Senior Project...

  • PMO Manager

    Há 22 horas

    Amadora, Portugal NOKIA Tempo inteiro

    **Come create the technology that helps the world act together** We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world. Be part of a culture built on an inclusive...

  • Customer Care

    3 semanas atrás

    Amadora, Portugal Nokia Tempo inteiro

    A leading technology company is looking for a Customer Care & Operations Coordinator for a hybrid role in Portugal. The successful candidate will manage customer inquiries, oversee lab exam processes, and generate reports using Power BI. A BSc or MSc in Administration/Management is required, along with customer care experience and excellent English...

  • Area Sales Manager

    Há 22 horas

    Amadora, Portugal Zimmer Biomet Tempo inteiro

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

  • Order Manager

    Há 22 horas

    Amadora, Portugal Siemens Tempo inteiro

    **Order Manager - Italian Speaker (M/F/d)** As Partner of Choice, **Global Business Services (GBS) **provides innovative digital solutions and customer-oriented business services for companies and organizations in areas such as Finance, Human Resources, Information Technology, Supply Chain, Customer Care and many more. In Portugal we are already more than...

  • French-Speaking Sales Order Manager | Hybrid

    4 semanas atrás

    Amadora, Portugal Phiture Tempo inteiro

    A global business service provider in Lisbon is seeking a Customer Manager to handle sales orders and customer inquiries. The ideal candidate must be fluent in French (C2) and have basic English skills. Responsibilities include managing customer communications, booking sales orders, and resolving discrepancies. The company offers a hybrid working model,...

  • Project Procurement Manager

    Há 7 dias

    Amadora, Portugal Siemens Tempo inteiro

    Siemens Mobility provides integrated mobility solutions for urban, interurban and logistics transport. For the efficient transportation of passengers and goods, we combine specialization in automation and electrification by road and rail, rail vehicles, turnkey systems, consulting and consumer services. We are looking for a Project Procurement Manager (PPM)...

  • Project Procurement Manager

    Há 22 horas

    Amadora, Portugal Siemens Digital Industries Software Tempo inteiro

    Siemens Mobility provides integrated mobility solutions for urban, interurban and logistics transport. For the efficient transportation of passengers and goods, we combine specialization in automation and electrification by road and rail, rail vehicles, turnkey systems, consulting and consumer services. We are looking for a Project Procurement Manager (PPM)...

Customer Program Manager

1 dia atrás

Amadora, Portugal NOKIA Tempo inteiro

**Come create the technology that helps the world act together**
- Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**
- As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
- As a
- ** Customer Program Manager **you will deliver projects / programs within agreed scope, budget, schedule, and quality to large international telco operators. You will lead the projects throughout all phases, starting from delivery approach identification to completion, care, operation while nurturing a good customer relationship.
- In addition, the Program Manager will liaise on a daily basis with Director and CTO Levels (client side) as well with Technical Managers, Solutions Architects, Business Delivery Managers (internal stakeholders).
- This role is an excellent opportunity to implement cutting edge technologies (cloud, virtualization) enabling the digital transformation to well know clients based all over the world.

**What you will learn and contribute to**
- Are you passionate about solving problems?
- As part of our team, you will:

- Manage customer program: project resources' allocation, lead the project team (30-50 resources), monitoring the project budget to secure gross margin and ensure project schedule adherence.
- Plan customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
- Manage the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
- Participate in pre-sales and sales process activities, as well explore upselling and cross-selling opportunity
- Prepare a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
- Ensure that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
- Monitor, control and report KPIs defined in customer contract.
- Ensure data in all project-related tools and repositories is kept up-to-date and with high quality.
- Conduct thorough risk management for all project risks and opportunities.
- Complete the project closure and / or handover.

**Your skills and experience**
- You have:

- Fluent in Business English
- Experience in a Project Management role
- Previous experience managing customers at CxO or Director levels
- Strong business accumen and interpersonal skills
- Knowledge in managing budget and project financial performance and forecasts
- Experience working in the telco or technology industry
- It would be nice if you also had:

- PMI PMP certificate
- Prince2 certificate
- ITIL

**What we offer**
- Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. #LI-Hybrid- #LI-Hybrid**Nokia is committed to inclusion and is an equal opportunity employer**
- Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
- At Nokia, we act inclusively and respect the uniqueness of people.- Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
- We are committed to a culture of inclusion built upon our core value of respect.- Join us and be part of a company where you will feel included and empowered to succeed.