Continuous Improvement Manager
2 semanas atrás
**Description**:
**Principais Tarefas e Responsabilidades**:
- Liderar iniciativas que visam a melhoria contínua dos processos, aumentando a eficiência, qualidade e produtividade dentro de uma organização.
- Liderar E2E as iniciativas de transformação que, no seu conjunto, resultam em melhores práticas, economia de custos e melhoria na qualidade de serviço.
- Coordenação o Programa de Transformação a ser inserido no âmbito da Melhoria Contínua do serviço
- Desenho, implementação e monitorização do Roadmap de Transformação.
- Identificar e avaliar os processos, fluxos de trabalho e procedimentos a fim de encontrar áreas de otimização, automatização ou racionalização, de forma a contribuir para a melhoria da eficiência operacional e a qualidade do serviço prestado.
**Requisitos**:
- Mínimo de 3 anos de experiência profissional na área
- Experiência comprovada em gestão de projetos de transformação de TI
- Experiência na realização de documentação
- Elevada capacidade de comunicação
- Sentido de responsabilidade e iniciativa
- Capacidade de trabalho em equipa
- Orientação para os Resultados
- Fluente (oral e escrita) em Inglês e Espanhol (minimo B1)
Certificações:
ITIL 4: Foundation
PMI: Certified Associate in Project Management ou SCRUM: Certified Scrum Product Owner
Certificações Valorizadas:
ITIL 4 Practitioner: Continual Improvement
**Join us. Let’s innovate together**
**Requirements**:
-
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