Senior Associate Continuous Improvement

**SENIOR ASSOCIATE CONTINUOUS IMPROVEMENT**

**LIVE**

**What will you do**

The Sr. Associate Continuous Improvement (CI) works to support all the capabilities within the ACCP, including Site Operations and GCO Capabilities. The Sr Associate will lead business process improvement projects, working with general direction and objectives to partner with capability leads and teams. This individual will gather important data to understand the current process, identify opportunities for improvement, lead root cause analysis, and lead or participate in process improvement. In leading improvements, the Sr Associate will partner in setting objectives, establish project timelines, report on progress, and recognize and escalate problems.

In addition to process improvement, the Sr Associate will support management with driving cross-functional initiatives that are key to delivering on the long-range vision of the Amgen Capability Center Portugal. This individual will work out of the Amgen Capability Center located in Lisbon, Portugal, and report directly to Continuous Improvement Senior Manager.

In more details
- Lead and manage low to medium complexity process improvement projects to standardize, simplify and automate business processes to improve the efficiency, effectiveness of process controls, and improve customer satisfaction across different capabilities in ACCP.
- Proactively determine future process improvement opportunities and present options to leadership for review.
- Develop visual performance measurements and assist with operational design.
- Create and manage informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement
- Applies knowledge and understanding of customer needs and other internal/external contacts to identify meaningful process improvements.
- Identify and monitor both recurring reporting requirements and assigned and ad hoc project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.

**WIN**

**What we expect of you**

We are all different, but we all contribute uniquely to serving patients. What we are looking for in you, as a professional (experienced), are the following qualifications and skills:
Basic Qualifications
- Bachelor’s Degree in Business Administrations, Engineering, Operations Management, data analytics or a related field.
- 2-4 years of experience in process improvement, project management, or a similar role.
- Basic knowledge of business process mapping and performance measurement.

Preferred Qualifications
- Lean Six Sigma Green Belt or experience process mapping and leading process improvement projects.
- Skilled with formulating data and ideas into concise and meaningful visual communication in tools such as PowerPoint.
- Demonstrated project management and organizational skills.
- Proficiency in data analytics, visualization, or automation tools such as Tableau, Smartsheet, Alteryx and UiPath.
- Demonstrated initiative (self-starting) and influencing without authority.
- Strong attention to detail and the ability to work across multiple projects simultaneously.

Competencies
- Action oriented and able to take on new challenges with enthusiasm.
- Results driven with a track record of successful delivery of complex projects.
- Demonstrates critical project management skills, proficiency in planning from beginning to end, priority setting, deliver results on time and multi-tasking.
- Systems savvy, the ability to clearly articulate process and operating requirements.
- Ability to think critically, proactively anticipate problems and propose solutions.

**THRIVE**

**What you can expect from us**

Just as we strive to develop innovative treatments to cure patients with serious diseases, we strive to ensure the professional and personal well-being of our employees.

Our team structures offer Amgen employees the opportunity to influence the direction of the company, gain a broader perspective on other functions within Amgen, and reach their full potential.
- Many learning and growth opportunities within a global organization.
- A diverse and inclusive community where team members can bring ideas and take action.
- A generous global compensation plan that includes benefits in terms of flexibility, health coverage, work-life balance, and career development opportunities.

**APPLY NOW**

Objects in your future are closer than they appear. Join us.

**CAREERS.AMGEN.COM**

**EQUAL OPPORTUNITY STATEMENT**

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.