Lmc Sme Training Support

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Background**

The work shall involve LMC training delivery, iterations management, course materialdevelopment, including e-learning content and management of existing e
- learning content, course update, and LMC operational mentoring to customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partner Nations, as well as testing LMC software and provide bug reports. Course iterations delivery shall be conducted at the NCI Academy in Oeiras, and optionally at any of the NATO or National locations including North America.

**Role Duties and Responsibilities**
- Ensure successful delivery of LMC training iterations at the NCI Academy in Oeiras, online, and as Mobile Training Team (MTT) events.
- Develop, adapt, and update LMC training material in line with the latest version of LMC systems (NCOP, MCCIS, LC2IS, Sitaware).
- Provide effective LMC mentoring at the NCI Academy and support customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partner Nations.
- Conduct successful testing of new software releases based on User Acceptance Tests as directed by the LMC area project managers or designated task leader.
- Manage LMC course iteration delivery both in-house and as Mobile Training Team events.
- Training courses
- A0270 - MCCIS User and Orientation
- A0271 - Recognised Maritime Picture Operator
- A0273 - MCCIS Site Administrator
- A0275 - Water Space Management
- A0277 - Recognised Maritime Picture Manager
- A0450 - LC2IS User
- A0451 - LC2IS Information Manager
- A9007 - LC2IS Site Administrator
- A9046 - NCOP User
- A9047 - NCOP COP Manager
- A9048 - NCOP Combined User and COP Manager
- A9054 - NCOP User to the NATO Command Structure
- Sitaware courses currently in development under Project Demeter

**Essential Skills and Experience**
- Fluent in English and must be able to read and write technical and user documentation.
- Advanced knowledge of LMC Functional Services (NCOP, MCCIS, LC2IS, Sitaware)
- Experience in delivery of LMC User Courses.
- Experience in update and creating training content.
- Knowledge of UNIX and Microsoft based system administration and engineering.
- Knowledge of VM environments.
- Advanced knowledge of word processing and graphics presentation tools.
- Working knowledge of video conferencing tools and Learning Management Systems.
- Deep knowledge and experience of NATO's doctrine and standards relevant to Operations Planning.
- Knowledge and experience with NATO Command Structure and NATO Force Structure.
- Experience with development of technical documentation, training materials and instructional aids.
- Experience working in an International environment with Military and Civilian elements.

**Desirable Skills and Experience**
- Knowledge and experience of working with NCI