Learning & Development Officer

1 semana atrás

Porto, Portugal Hiire Tempo inteiro

**About the Role**:
**Location**: Porto, Portugal.

**Job Type**: Hybrid.

**Key Responsibilities**:
**Training Deployment**:

- Develop a strong understanding of the annual training plan and recommend best practices for scheduling and administration.
- Identify and coordinate training venues, handling logistics such as booking and preparation.
- Manage training communications, ensuring participants are well-informed of schedules, locations, and other key details.
- Oversee training program evaluations, gathering feedback and assessing effectiveness.
- Periodically review and update the training plan in alignment with organizational needs.

**External Training Supplier Management**:

- Identify and recommend external training providers based on organizational needs.
- Manage vendor relationships, ensuring smooth coordination of training programs.
- Handle training-related invoices, ensuring timely and accurate payments.
- Maintain and update Hiire’s inventory of training service providers.

**LMS (Learning Management System) Management**:

- Manage the LMS, ensuring proper course deployment, participant registration, and attendance tracking.
- Maintain LMS content, uploading and organizing training materials (courses, videos, documents).
- Provide first-line technical support to LMS users and assist with troubleshooting.
- Keep the LMS up to date with the latest training content.

**Training Metrics & Reporting**:

- Generate reports on training effectiveness, attendance rates, completion rates, and participant feedback.
- Monitor budget expenditures related to training and provide insights for optimisation.

**What We're Looking For**:

- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 3 to 5 years of proven experience in training administration, preferably with exposure to demand planning and complex scheduling.
- Hands-on experience with enterprise LMS platforms such as SAP SuccessFactors or Workday.
- Strong communication and interpersonal skills.
- Excellent organisation, time management, and customer service orientation.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite.

If you're passionate about learning and development and enjoy working in a dynamic environment, we’d love to hear from you

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