IT Technical Support Technician

Há 6 horas

Porto, Portugal AxiansPT Tempo inteiro

At **AXIANS** we seek the right talent, for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. It is also part of our culture to care about the environment and to carry out actions of social and environmental corporate responsibility.

This could be your opportunity to join a project of international scope, with a client that needs you to meet the challenges of digital transformation.

**THE JOB**
We are looking for a #TechTalent to work as a **IT Technical Support Technician (Hepldesk)** for an national project in the banks sector.

**WHAT WE ARE LOOKING FOR**
- Hardware and Software
- Networking and security
- Microsoft tech savvy
- Main Technologies : MS Windows, M365, Printers, Audiovisual equipments (cisco), iphone & Mac, Smartpass, Active Directory, Network protocols
- Information technology or equivalent, IT Formation/IT certifications.
- Proven experience as a help desk technician or other customer support role.
- Experience in large-scale end user support operations (+1000 users)
- Minimum of two continuous years of working Experience in IT related support tasks
- Familiar with LAN/WAN/Datacenter environments and network protocols such as TCP-IP/DNS/DHCP.
- Tech savvy with working knowledge of office and corporate products, technology adept and consumer.
- Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Active Directory, Outlook-exchange) in a support environment context.
- Good understanding of collaborative tools and its importance in the current digital working era.
- Good comprehension and knowledge of desktop hardware components.
- Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues and behind (advanced IT issues).

**WHAT YOU CAN EXPECT FROM US**
**Stable professional career**
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.

**Prospects for career advancement**
You can access training and new certifications that will further elevate your skills. The 360° evaluation from managers and peers will also allow you to evolve.

**Reconciliation of professional and family life**
By collaborating with Axians, you will be able to reconcile work and family requirements without neglecting either area.

**Attractive, evolving compensation**
When working with Axians customers, you will have access to performance bonuses in addition to an attractive salary pack (base salary + benefits). You are also entitled to health insurance and free psychology consultations.

**Do you identify with this position?**

Learn more about Axians

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