Head of Operations

This role is part of our _Prerender _team, one of our largest brands at saas.group.

Prerender, is a dynamic rendering SaaS software, which operates within the saas.group portfolio. Since its integration in 2017, Prerender has revolutionized SEO practices, enabling seamless crawling by search engines while preserving user experience. Trusted by 65K companies worldwide, our platform serves an impressive 2.7 billion unique pages to web crawlers, driving enhancements for major industry players.

**Profile Overview**:
As the Head of Operations, you will serve as the operational backbone of our organization, driving cross-functional execution and scalability across all teams. You will report directly to the CEO and lead Business Ops, HR/People Ops, Legal, and Finance functions. This role requires a strategic, **hands-on** operations leader who can translate vision into executable frameworks, optimize processes, and ensure seamless collaboration across product, engineering, sales, and customer success teams while maintaining our high-growth trajectory.

**Your responsibilities**:

- Partner closely with the CEO to drive cross-functional execution and operational scalability by translating company strategy into clear execution frameworks, roadmaps, and accountability systems
- Identify bottlenecks and inefficiencies across teams, implementing process improvements that enhance productivity and reduce friction between departments
- Manage critical systems and tools including CRM, billing platforms, compliance systems, and other operational infrastructure to ensure optimal performance
- Oversee process automation and tooling improvements, implementing documentation requirements and best practices for effective change management across the organization
- Lead planning cadences including OKRs, board preparation, and company-wide reporting to ensure strategic alignment and measurable progress toward goals
- Align Product, Go-to-Market, and Customer Success teams on program-level goals, driving internal project accountability and meeting delivery timelines
- Manage complex, cross-functional initiatives such as pricing strategy overhauls, system integrations, and organizational restructuring projects
- Implement scalable processes for hiring, onboarding, and employee enablement to support our growing team across multiple European locations
- Create and optimize internal processes that can scale with our business growth while maintaining operational efficiency and quality standards
- Build comprehensive operational KPIs and reporting infrastructure, partnering closely with Finance for accurate forecasting, resource planning, and budget control
- Partner with leadership team to ensure smooth execution of strategic initiatives and maintain high standards of operational excellence
- Champion data-driven decision making by establishing metrics frameworks and ensuring visibility into key performance indicators across all business functions

**What You bring to the table**:

- Bachelor's degree in business, operations, engineering, or related field; MBA or advanced degree preferred
- 3+ years of experience as Chief of Staff, Head of Operations, or similar strategic operational role in high-growth SaaS companies
- Strong project management background with proven experience using agile methodologies for both technical and non-technical initiatives
- Experience implementing and managing business systems including CRM platforms, billing systems, and operational tools in SaaS environments
- Demonstrated ability to design and execute cross-functional processes that scale with business growth and complexity
- Strong analytical skills with experience building KPIs, operational metrics, and reporting dashboards for executive leadership
- Experience with OKR planning, strategic planning processes, and executive reporting in fast-paced technology companies
- Excellent communication and collaboration skills with ability to work effectively across technical and non-technical teams
- Proven track record of managing complex, multi-stakeholder projects with competing priorities and tight deadlines
- Familiarity with European business operations, remote team management, and distributed workforce coordination

**What's in it for You**:

- **Ultimate flexibility**: We're 100% remote. You can work from wherever you like, whenever you like.
- **Freedom and autonomy**: We're a high-trust team, and you'll be given lots of independence to solve problems in your own way — with plenty of help from the team when you need it.
- **Minimum bureaucracy**: We don't like to get bogged down with meetings and red tape. We like to be efficient and keep momentum steady & sustainable.
- **Small & friendly team**: We help each other out, have fun, and joke around.
- **Our network**: We are a community of entrepreneurial SaaS professionals that regularly exchange ideas, knowledge, learning and expertise with each other internally.
- **Flexible paid time off**: We want